arrived as expected, assembled very easily.  Sides of shelves are very soft plastic, and one was bent in shipping, which may or may not eventually straighten out.  It works for me as there is only room for it between the wall and the washer, but it definitely would need to be supported on each side.  Pay attention to measurements as this is a smaller unit than ones you might have seen, and is very narrow, but will hold a standard detergent bottle.