The features I want to love are the grinder and that it has so many single serve options. However, I am very UNHAPPY with this product and would return it if I could.  The grinder over fills every single time…what a mess!!!  And any time I use a pod, the pod explodes during the process and my cup is full of grounds.  The best way I have to use this coffee maker is by filling a pod yourself and then making your coffee.  Such a disappointment!  I’m constantly having to clean out the machine and the bottom grate.  Who has time for that every day?