I purchased this for my wife who has gone through at least 5 pillows in 6 months, none of which worked for her. I purchased a similar one to this for myself (from Wayfair) several months ago and love it. Last night was her first time using her new pillow and she informed me that this was the first morning in over 6 months that she woke up without terrible neck and upper back pain. It has excellent support for neck and back sleepers and keeps from getting too warm during the night. It comes with a cover and a carry bag for taking it with you on overnight trips. If it makes her happy then it definitely makes me happy!