The IQ teapot is my MOST FAVORITE kitchen item other than my Breville Smart Oven which I give as a wedding or housewarming gift!  I am so so so sad that my IQ teapot is getting 'cranky' and very tempermental.  It keeps beeping, turning off and on, and the warming feature no longer works.  WHAT HAPPENED?  I don't know how to fix it and my mornings are not the same - no tea, no matcha, no hot chocolate, no bedtime tea ... WHAT DO I DO ... A few good, wonderful years together and now my 5-star product just isn't the same.  I am so sad and forlorn! It's like losing a good friend.