Horrible Customer service and super late delivery aside. The cage is not at all what I expected. The wood is thin and came damaged in alot of places.  The rabbit is able to literally chew through the wood, causing the wood to splinter! WAY DANGEROUS FOR YOUR PET!  The area on top (the cubby) material is this metallic like material and my rabbit wont even go up there because of the sound her little nails make when she walks on it. I would not recommend this product!