I was surprised at how nice the chair was for the price paid. he base of the ottoman did have some scratches. It took me almost 2 hours to assemble because the directions were not easy to understand and I think if you did not get the correct size screw in the right place the chair may not hold up. It is well padded and comfortable. It is obvious it is not real leather but real leather does require care. More than I expected for the price. I have a similar chair in leather without an ottoman and it cost over a thousand dollars.