The tub really looks great, but it drains so S-L-O-W-L-Y due to the shape of the drain pipe. For that reason, it's difficult to keep the tub looking clean because any debris stays at the base of the tub when emptied. Also, if you follow the installation directions, your tub will not be secured to the floor and will move at the slightest touch. It's only attached only by the drain pipe. Our contractor and plumber had to come back to reinstall with their own sturdier measures. As far as ordering, the shipping was fast and the tub arrived in perfect condition. Just wish that it functioned better.