4 adults have now looked at our hugglepod and determined that the upper ring was twisted in some way and was not possible to assemble. I called Wayfair last week and was warned of a 45-minute hold. After 1 hr and 20 min, I finally had to hang up. I was hoping to be able to get some assistance but with the return window approaching, we decided today to retirm.  This item was delivered on May 9th. Today is June 8th and now Wayfair's website it telling me the return window has now expired as of today. We were