Nice appearance, firm and comfortable. Took a minute to figure out the bed was tied down, then opened well. Adult daughter gives a thumbs up on mattress. Only complaint so far is that the navy pillows are stuffed with filling, not encased in a pillow form AND the zippers and thread used on the pillows is a tan color, not navy. (Only on the zipper side). Why? This flaw is irritating and lowers the overall happiness a bit. However, the sofa sleeper itself is really nice. Also, the seat height is good for my old knees and very tall grandsons.