I have only had the chair for a few days, but so far, I love my new chair. I was a little unsure about buying a desk chair without trying it out first. I was able to try out a few Serta chairs at my local Office Depot. They were very comfortable, so I was hoping this one would be too. I was not disappointed. The instructions were clear and easy to follow. I did need a little help from my dad putting the back on, but other than that, I put it together myself. It is very heavy, so if you are going to use it on a different floor, assemble it on that floor. I am a short girl of about 5'1 and the top of the chair comes to about 2 inches above my shoulders. It's the perfect size for me!