I bought it as I have started working from home and was looking for a comfortable chair . I am so glad I bought it. It works well for me , however I only have one issue with it  - it's back doesn't recline for me , it's fixed to just one position. I contacted the support department of wayfair they guided me to contact support department of  Techni Mobili. I am waiting for a reply from them.

 Giving it 3 stars because of reclining issue as it was one of the reason why I bought THIS specific chair.