The couch is beautiful. It is exactly how it looks in the photos. It’s very lightweight, of course it’s not the most expensive furniture so you’re not getting solid, heavy built pieces. However, for the price point, this sectional is beautiful and large and comfy! The pillows were not compressed so they are extremely fluffy. 
The reason I’m giving 4 stars is because of the experience I had with Wayfair customer service. This couch ships in 8 pieces. In the app, it kept updating to show me less and less packages. I called CS 4x to try to get all tracking numbers for each piece. Each person was unable to tell me, and even said I was wrong, this couch only shipped in 6pc. It was extremely frustrating and seemed like part of the couch was lost as pieces showed up 3 days apart. That being said, I did receive them all. I just wish CS knew what they were doing. It doesn’t make a customer feel confident in their investment when they don’t even know how many pcs they shipped.