The product is slick and perfect for a 4 family house. Installation was not that hard as well. Note that if you are intending to put boots in there, it will not fit properly and the door will not close properly. This is perfect for normal shoes, slippers etc. Also, honestly the small metal handle that comes out could be re-designed as when kids run around near the shoe rack, they might hit the bulging metal handle and may cause harm. The product itself is good however I had an horrible experience with one of the parts which came damaged. They did send me the replacement part but it had to be sent 'twice' as the first replacement which was sent was also damaged. What a hassle! I found contacting customer service was a bit convenient through the WayFair App where you can chat with them and upload photos of the damaged part so that the turn around is quick. This is what my honest experience is!