I love the Ottoman, the problem is that there is a portion where the stitching is defective. After my initial November 13th order was lost in transit, I reported it and Wayfair customer service was kind enough to reorder it.  I received the replacement on December 30th.  The box had a smashed section with lots of tape and it looks like the ottoman has been previously returned.  Now that it's assembled, it also has some defective stitching.  It looks great in my space and after the long wait for it, I really don't feel like returning it, but I don't think I want to keep a defective product either, especially at the price I paid.