We have not been able to sleep. We have been in pain. This is a very firm bed compared to the Cloud Breeze. Worse than that, we have not been able to get information about trading this in. I was told it would take 2-3 days for someone to get back to me the first time I called. I called a day later only to be told we needed to let the bed create a crevice. If it creates a permanent crevice then it will not be the bed I want first off. Secondly, no one should be told to get used to pain. I called again 2 days later to be told it would take a few more days. If you want a soft bed, do not get this one. I love this company but this bed hurts and I have been in a car accident due to lack of sleep. The customer service sucks. Don't get this bed.