Like everyone else, I was very nervous to order a couch online that I had never seen, but I truly couldn't be happier with it. I ordered the sofa in the Bayou Natural fabric, and it was the perfect off-white/cream color I was looking for. The couch is beautiful - we have had a few people over and most asked if it was from Pottery Barn - and it is so so so comfy. The delivery team was awesome as well! I live in a third-floor walk-up and they got it up there and in the door no problem! Seriously, if you are on the fence about this - go ahead and order it. I thought about it for months until I decided to finally order and I'm so glad I did!