I ordered this and the holes weren’t lining up when we tried to put it together. On both chairs, but the table was fine. I called Polywood (their number was on the directions to put the chairs together) who said to call Wayfair first, and if they couldn’t help, call back and Polywood would take care of it. Wayfair was WONDERFUL! The customer service agent said he’d send out a whole new set immediately. I asked how to return the defective set and he told me to donate it or throw it away. We were able to put together the table from the set so we kept that. Andv2 days later a new set was delivered and was very easy to put together!