This couch is better than expected and exactly what I wanted and exactly as pictured. I ordered in the classic bleach white, and as such, bought the protection plan as well. It is beyond comfy and really great quality. The packaging was more than sufficient, although it was a LOT of cardboard. It took quite a bit longer than expected to get but Wayfair was kind to ensure I was satisfied in the end. I initially bought a tufted couch with nailheads and its matching chair but couldn't get the idea of a classic white couch out of my head. Truly happy with this purchase. Still need a throw and some pillows to go on it though!