I have received two of these mirrors (in the white finish). The first one came cracked at the bottom. Wayfair sent me a replacement mirror for free. The second one came shattered, even worse than the first one I received. UPS delivered it without having me sign so I was unable to refuse it either times. Instead of asking them to send me a third replacement, I am just asking for a refund at this point. As for the quality of the mirror, it's hard to say because it was shattered so I didn't even take it out of the box and was not able to look at myself in it. It seemed to be the same quality as the cheap mirrors at Target.