Wayfair has the worst customer service. If you buy a sofa that you don't like, its cheap or for whatever reason, Wayfair has no means of coordinating a proper return. I've been trying to return my Wayfair sofa for 2 weeks and this company service is poor and reps are not helpful. They are so cheap and they do not care about customer service. Will never purchase a sofa from Wayfair again.