The sectional is great. Everything was delivered well. The sectional is delivered in three boxes the ottoman, chaise, and the right side couch. The packaging was well done to ensure you do not cut the couch when trying to cut open the box. The box will instruct you not to use a knife to open the box but using a box cutter is good enough. Assembling the couch by myself took about 30-40 min only because I had space issues moving around the old couch with the new. All that is needed is to add the feet, the metal support pieces for the backing of the couch and the back cushions. Overall, the couch is firm but it’s not as bad as some others have stated. My family enjoys it and the dimensions are exactly as stated. Lastly, if you have hardwood floor you may want to purchase felt pads, you will need a quantity of 12 1-12 inch size.