I read the reviews for this chair.  I was looking for a good looking reasonably priced desk chair.  My chair arrived blemish free.  Assembly was fairly easy.  As others pointed out attaching the arms was the most difficult task.  They appear not to fit, but with the help of my son and a little pressure the screws went right in.  The total time for assembly was about 30 minutes.  If you are looking for a deep soft cushioned seat, this chair is not for you.  I don't spend a long time sitting in the chair and actually like the firm support it gives.  The chair if great looking and perfect for me.