The couch looks great. Like other reviews said, it shipped faster than expected. Since I was having it delivered to an office I called in to order it, because I was worried about being available when it arrived. The salesperson told me I could use their ‘vacation hold’ process to schedule delivery once it shipped.  Unfortunately she was wrong and there was nothing they could do to adjust the delivery to a date. This meant that I had to cancel a day of paid clients to sit in an empty office waiting for the delivery. I would’ve ordered from a different company if I knew the delivery date/timeframe is not at all adjustable for furniture.