I ordered this light fitting at noon and it arrived at the far end of Cornwall by10am the next morning. This was quickly followed by a call to check that it had been received and that it was to my liking. What service! If I had opened it by then I would have mentioned that the central column where the bulb is inserted was bent, but no matter my husband sorted that out. It is spectacular when lit as it casts a shadow on the ceiling that resembles pitched drapery, and the light sparkles from it. It's definitely a centre piece. I would have given 5 stars if it weren't for the bent column.