I have purchased many items from Wayfair and all have been of very good quality.  When there was a problem with delivery Wayfair staff is always polite and efficient in correcting the problem and resolving any concerns that I may be experiencing expeditiously and with extreme patience and kindness.  The staff is compassionate and know how to problem solve for the customer.  I have recommended Wayfair to all my family and friends for their excellent service and expertise.