Really disappointed in Wayfair. Product arrived damaged. I requested a store credit as the item was purchased as a gift for me and I did not want the person to know I was returning it. After feeling like I was being strong armed to accept a replacement part I did not want, Wayfair finally agreed to issue the credit. Instead  of doing that, they refunded the item back to my friend’s credit card and now cannot change it despite it being their error. Everyone I spoke to was very nice but it still doesn’t solve my issue that I have spent countless time on. Now I’m either out the original gift or I have to go back to my friend and awkwardly explain that it was returned. I worked in retail management for over 15 years. This should have been a very simple transaction. I’m not sure why I would ever shop at Wayfair again when I have bought many items from them in the past.