The chairs are comfortable, and the build quality and finish are nicer than expected. They came packaged securely. The assembly was quite easy, though the seat cushions must be manually placed by eye before screwing into place (no markings for where the L-brackets should go). I saw some negative reviews concerning the back rest not aligning, but I believe this is due to improper assembly (the back rest was likely upside down). Everything on our chairs was flush and aligned once assembled.