I bought these out of the clearance department.  It was clear that they had been a return, but it was not clear that there would only be 1 chair out of the set of 2.  It read quantity 1; but so do the full price chairs and the expectation for qty 1 for purchase is the set of 2.   No where in the description of this clearance item did it indicate that there was only 1 out of the set.  Wayfair's customer service was terrible.  There was nothing they could do for me but offer 10% off a full purchase set and when I pushed, it was we could do 20%?!  I don't need another set, I don't need 3 chairs.  I need 2 chairs, which is what their poor advertising led me to believe I was purchasing.

Pros: none
Cons: poor customer service response to bad advertising on clearance items.  Nothing done to make the situation right and leave the customer whole.