Great mattress! Truly a medium firm mattress which is exactly the level of firmness I was looking for. Arrived wrapped up neatly in a box. Because this mattress has springs it’s pretty heavy (70lbs) so be prepared for that when you need to move the box inside or upstairs. When you open the mattress give it enough space to spring open like the instructions say. I gave mine 3 days to fluff up. I love this mattress!