The instructions to put this together were inadequate.  It left steps out, such as how to install the footrest.  The seat is not as comfortable as I was expecting.  It doesn't have much cushion to it.  The massage feature isn't very strong, so it basically just vibrates.  The controls for the massage are not well made and are poorly placed under the elbow.  Overall I am very disappointed.  It is not comfortable and it is not very good quality.