The item arrived at my door in what seemed to be presteen condition. I was shocked to find particle board pieces that had fallen off a couple of the boards scattered throughout the packaging, not to mention one of the boards broken beyond repair.

I did contact customer service and they immediately rectified the issue by apologizing and mailing out another one only to have the same thing happen. I did try to repair it with wood glue but it is not cutting it.  I still think it may be a great product. I just feel as though I got 2 of the ones that should have not passed inspection....lol.  I hope this review helps.  I still love their other products.