My first order (2) came in very quickly, but one was badly scratched and the other scratched and dented.  I reported the issue and described the probable cause of the problem which is the improper packaging causing the metal parts to rub against each other. 

The replacements came in and still, they were the same, poorly packaged.  The bases still have scratches and little dings.  I like the look of the stools under my kitchen island so I am just ignoring these imperfections which are not as bad as the first shipment.  But, packaging should still be improved.