It's a GORGEOUS bed. Only negatives have nothing to do with the bed itself. Wayfair was just incompetent when it came to delivering the bed. They could never offer me a tracking number, so after a month after the bed was supposed to arrive, they basically told me to deal with the issue myself and to take it up with Road Runner, the company they outsource their shipping needs to. Long story short, I had to pick up my bed myself from the shipping depot because the shipping partner was "unable to deliver" due to logistical issues. The shipping process was a NIGHTMARE and took a ton of time and caused a ton of stress, but Wayfair did compensate me quite a bit for my trouble, so the bed ended up being pretty cheap. The bed has held up really well after a year. The only reason this is a 4 and not a 5 is because the bed frame is too big for my mattress, but my comforter covers the gap, so it's not terribly noticeable.