Before I purchased this platform bed I did a live chat with one of your representatives and asked whether or not the headboard was included and I was told yes. But when I opened the box and began to put the bed together I realized there was no headboard. I was very upset because had I known I would have never ordered this particular bed. I wish I knew the name of the person I chatted with because I would like to file a complaint because I was given inaccurate information.