Let me begin by saying this is a great looking rug, works perfectly where I wanted it to, and seems as though it will hold up well.  The problem is the rug was rolled up for shipping and then the roll got flattened.  So what you are left with when you unroll it are squiggly lumpy lines that will not lay out.  It has been 2 weeks and there is zero improvement.  I am really disappointed as it is just what I needed for the spot, but it cannot be used in the condition it arrives in with the lumpy creases.  There are several other reviewers who had a similar experience, so I think it needs to be addressed.

Pros: attractive, quality rug
Cons: arrives with folded creases that will not lay out.