The rug looks like the pictures, quite nice.  It is rough to touch, very noticeable even with our feet!  It would be great if you want people to get ick off their shoes when entering a house.  The main reason for the low rating - the measurement was off.  Our 2'6" x 9'6" runner rug was actually only 2'3" x 9'3".  A 10% decrease in width is substantial.