I knew based on price it wasn’t going to be the best quality even though people claimed it was great and soft. It came packaged folded into a 3x2 box with a ton of creases that almost felt impossible to get rid of. We laid it flat for a a night and then the next day we spent vacuuming over and over while stepping out the creases. I’m not thrilled with the rug quality but it works. The creases are now softening up after 3-4 days. The bottom rubber part has a terrible smell at first but it gets better after a while. So if your looking for a cute black cheap rug this gets the job done!