I bought five of these for a reception area.  The look and feel is that of a much much more expensive chair.   

Assembly was fairly easy.  The first chair took about 45 minutes when using the included allen wrench.   I found a screw driver with the same six sided shape and cut the assembly time down to 30 minutes.  The chairs were very sturdy, with no wobble or rocking. 

One of the chairs was missing the assembly hardware.  The manufacturer is easy to contact and request missing pieces.  But the time for receipt of these missing items is unknown at this time.   I requested them about a week ago and haven't received them yet. 

There are two issues that I easily resolved:

1. The feet leave black marks when you move the chair on a non- carpeted floor.  Felt pads solved that. 

2.  The black material shows dust and some hand prints.  I simply wiped it down with leather cleaning wipes.   It removed all dirt, deepened the color, added a little shine, and has reduced further marks.