We are very happy with this chair. It meets our design needs, is comfortable, and appears to be well made. We were going for a "library look".  It does have a firm seat, as others have mentioned, but not uncomfortably so. I'm short so I have ordered a faux leather footstool to use when I am sitting in it so my feet don't dangle.  The only thing that will improve this chair is finding a perfect rectangle pillow to provide a little extra lumbar support.  I'm on the hunt right now!