I was disappointed that the handles didn’t arrive with the smoker.  It was a birthday gift for my son and he was unable to use it.  To their credit Wayfair sent a replacement which when I disassembled the box and the handles were in the last box.  It took snd hour to get them out.  Fortunately my son lives in the same town and was able to install his handles and smoke a pork roast today.  The smoker itself works like a charm now the handles are installed