We were tired of buying pods all the time. Coffee was fine but I swear nothing tastes as good as fresh ground coffee. We had always wanted one that did it all and was happy to get this one. I love you can use whole or ground if that’s what you have. Also love I don’t have to buy coffee filter either. We like the feature that we can set timers to make our coffee and what strength. It’s very user friendly and a nice looking machine. SUPER happy with it.