The first thing we liked was that the waffles come out the perfect size. Not too big or not too small. I also like how I can cut them in 4 parts and save them for my toddler (no waste!). I really like how you can store it vertically and it saves space. I think that was also one of my husband's favorite features. We also liked how you can flip the waffle maker. That's my toddler's favorite part lol Another thing we liked was that there's the non stick dish to catch the dips. I feel that there's going to be less of a mess and I can enjoy making waffles. The only thing we disliked was the cleaning (who doesn't though! lol) But it says not to submerge it on water (obviously) but the first time it's going to be easier to clean. The following times I feel that there's oil stuck and it's harder to remove.