I am very happy with this Hot Tub.  This is only the second one I've ever had.  The first was a beachcomber. Though the beachcomber had real wooden sides, these sides, though plastic, will probably require less maintenance then my old one.  The delivery was spot on and the delivery person was extremely helpful.  As my wiring was already in place from my previous tub, set up took little time at all.  I love it!!  It works well and has handled six young women at a time comfortably (during my daughter's bachelorette weekend).  I like the jet placement though I miss a lower calf one like my old tub had.  But my old tub leaked and was 17 years old, so I'm not complaining (not to mention it cost a couple of thousand more). I am pleased with this product.