I would give it a full five stars IF it was velvet. It is a crushed microfiber and I’m truly disappointed. Everything I have is velvet except this. It is a nice chair. I have put two velvet pillows on the chair, so you can see it is NOT velvet. The material is cheap and I am worried about how long the chair will last over time. The ottoman is also velvet. The other reviews about the emptiness of the arms is truth. It’s someone dented in a bit.