I hired a professional to do the installation 
That four day’s ago and it’s still not working 
His opinion
It’s too flimsy to withstand any kind of wind
The Instructions￼  were vague with the odd
Items left out. The extension in and out how is not reliable.   In other words
He think didn’t I got the worth for what I paid
As he’s being payed d by the hour those are adding up

As I’m 85 years old and had hoped to enjoy my deck this year I’m so disappointed 
My contractor said he’ll make it work but don’t open it if there’s any wind
The reason I’m so surprise as I have bought high end item from your company before
And loved them all
Yours Truly
Jean Woods