Not had a pillow top before, I prefer a firm mattress, other reviews stated it’s comfortable so thought would give it a try… left for 24 hours after unpacking so it could gain its shape.. (mattress in a box was a bit strange) pillow top is memory foam which I wasn’t expecting although I may not have read that in specification  details .. took a couple of nights to get use too but it is really comfortable been in use for a week now.. no complaints.. bonus is it comes with a 10 yr warranty which you have to activate.. I am very happy with purchase and would recommend.