After very minimal use (guest bathroom), the PLASTIC piece (it only appears to be metal) that attaches the shower head holder to the bar came off in my hand.  Equipment at this price point should not be so flimsily constructed. Over the same period of ownership, I have had a kohler hand-held-shower-bar that is used several times a day by rough teens and it has never so much as scratched. Do not buy this if you intend to ever remove the handheld shower to actually hold it in your hand.