The left hand door has a long mark on it. I thought it was a scratch but the builder said it may come off. I don't know what to use to try to remove the mark...?
I spoke with Kasey O. in customer service and she asked that I take a picture. I have tried multiple times this morning but it has been impossible to capture the mark with my phone camera. It is about 20" long and seems to be on the outside of the right hand door. I would like to know how to get the mark off if I can. Also, Kasey offered a partial refund.  I no longer have to box or any of the materials with it. my contractor took all of that away when he installed the door.