First would like to say a big thankyou to David in customer services, as ordered and was getting no despatch date, after speaking to David received machine within 2 days, Great coffee, still tweaking not had a month yet, a lot easier though than I thought it would be, when reading some of the reviews, don’t see how you could get a bad coffee from this machine. Great quality machine, very robust and well made, what’s not to like, would highly recommend.