This gate was a puzzle to lock into place and i have an old one that works fine and locks the old fashioned way.  This new one doesn't space to latch without flexing the wood.  I have to say I agree with the terrible reviews. I'd give none but it wasn't an option.  Either send out instructions or post a video.  Who has time to call during business hours for this piece of junk?  I think if a video were posted the frame would be breaking or not latching firm.  What a disappointment.  I thought I'd get the same quality as the old gate.