I purchased the Keurig K-Iced single serve Keurig coffee maker in June 2023. I really liked the coffee maker and when it quit working in November I was very disappointed. I called Keurig and they told me to provide the info about the machine and they would start the process to send me a new one, no questions asked. I provided the info and bam! the new one arrived. I can now enjoy my morning cup of coffee.