Really really disappointed. I bought 2 of these frames, one a 12x16 & one a 20x20. The 12x16 is a normal frame and the picture sits behind glass. The 20x20 however came with a plastic piece instead of glass. The plastic was damaged with scratches and a big streak/line it across that won’t seem to come out. It was hard to photograph but see attached. I’ve been having a really hard time finding a 20x20 frame with the color that fit my needs and so I was really excited about this. Not worth the money for the cheap damaged plastic it came with.