Really love the gazebo up, but didn't figure out there was a missing piece until it was pretty much all finished putting up.  There were a few scratches on the pieces.  Not sure if this is more of a packaging problem.  Gave it 2 stars because the actual product is nice and does keep all of the bugs out.  We just wish it wasn't missing a piece and need to take it all down again.  For the price, everything should've been packaged correctly and in excellent condition.  Wayfair said they would send us a brand new package.  Hopefully, we'll have better the next time around.