Chair arrived within a week of ordering it; box in normal shape for shipping.  Gave it 4 stars because one of the hardware for a leg screw was defective.  I decided to get a screw at a hardware store to put in to attach that specific leg.  One out of 12 is doable for me to correct the flawed hardware rather than repackage and return.  The instructions to put it together are easy; since I am a 67 old woman - it took me about 1 hour from unpacking to completion minus road trip to hardware store.
The chair looks like the beige/oatmeal in the ad; the chair looks great put together.