The shower rod appeared VERY quickly, within two days of the order.  It was left at the door in a dilapidated box, both ends open, box completely split apart. The rod was not in the accompanying plastic bag but the parts and instructions were in the sealed bag.  Nothing was damaged!  The matte black rod itself was shorter than 60 inches so there were silver metal gaps showing between the rod and the supports which my husband covered with black tape.  If the metal inserts had been painted matte black too, it would have been better.