I highly recommend both wayfair for their friendly and prompt service and Backyard Discovery for the skyfort II swing set. The swingset arrives at your front door in 4 boxes. It helped to inventory and then lay out all the pieces in an order that made sense to me ( there are a LOT of wood and hardware pieces). The instructions are EXCELLENT, and it went together step by step easily. I had one (only one) piece of wood split while assembling the set; made a phone call to the 800 number; and recieved a replacement piece in a few days at no charge. What a great company to deal with. I put sealer on the wood after assembly and have now had the set tested by the neighborhood kids and my grandson. I don't write many reviews but I am so impressed with the service and the product I decided to write one this time.