I purchased this faucet because my husband always told me to only get Delta or Moen and this faucet matched my decor perfectly. Being a widow, I paid to have it installed. Twice now I have had my counter drenched with water, enough to drip on the floor! I saw that the water was coming from under the handle and got my book out and did what the book said. For the price of this faucet I really don't think this should be happening. It seems to loosen on its own.