5 star for Wayfair. Not the product delivery. The packaging from the maker needs to be improved. Scheduled electrician to install and this is what it looked like out of the box and the box didn’t looked damaged. This part of the hood was dented, bent and coming apart. It’s a shame because the actual hood was fine. 

Wayfair was great as usual. No issue replacing. Did it all online without talking to a soul. And quick turnaround on the replacement.