I hesitated to purchase this based on some of the reviews.  I am so glad I went ahead and gave it a try.  This recliner is absolutely wonderful.  Far better than I expected.  Perfect fit.  It doesn't push your head forward like the big overstuffed ones do.  There are lots of levels and modes in the massage feature.  I don't understand why some others say only one mode.  Not so.  I do wish the heat feature worked without the massage, but that is a very minor wish.  I love this recliner.  It also will work perfectly in my travel trailer - bonus!  Fast delivery too.