I have to say first that this is a very impressive steamer that works as advertised.  It is quite easy to work with and has done an outstanding job on all the fabrics we’ve work with. It is very well built and powerful; it really produces a lot of steam energy in both modes and it removes wrinkles effortlessly. We haven’t owned the steamer very long so I can’t comment about its reliability. However, I believe we will definitely get our monies worth in the long run by reducing our dry cleaning and delicates laundry costs. Again, this is an excellent product that gets the job done. I highly recommend it—especially for maintaining dress clothing and removing wrinkles from delicates.