One of my 3 Lando 165D wine coolers failed to lower temperature below 64 degrees last Friday and I still haven't had a service rep call me to discuss a remedy.  I get emails and requests for pictures and receipts which I have provided, but because it is a little over 1 year old they said it's no longer under warranty.  Actually the compressor has a 3 year warranty so their service sucks.  Maintaining consistent temperature is why we have these units so having unresponsive service is unacceptable.