I ordered three of these, and had to get all three of them replaced. There is a pulley system at the very top that the ropes were on the wrong side of the pulley!  Just opened the first replacement that Wayfair sent, and the umbrella only sits in a tilt position and wont stand straight up. I've ordered other market umbrellas over the years from Wayfair but liked the bright blue color of these, but they are not a high quality umbrella.  The thumb button for the tilt is plastic and sticks in and you have to fight it for 15 minutes to get it to pop out.  There are other choices, look at them and save yourself the frustration.