I have always wanted a natural gas grill and this one is great. It heats up quickly and the temperature is easy to control. This grill has made the best burgers and steak we've had. I like it so much better than the Char Broil Tru Infrared propane grill it replaced. That one rusted so badly rendering it unusable. I hope this lasts a long time. Maybe you really get what you pay for. And by the way, their customer service is top notch.