One cup arrived slightly chipped on the bottom; I'm not sure how - they appeared well packaged. My main concern was that the design was not aligned with the handle on the mugs (see photos). I would only hand-wash these dishes; I would have concerns that the design might come off easily with heavy use. These are definitely delicate dishes, too; they will take careful handling. But great customer service from Wayfair; they are always happy to help with a concern. 

Pros: Pretty design - shades of gold
Cons: Design was not aligned well when adhered to the cups; it was crooked and made the set look cheap