This item was delivered with three boards that were cracked through the middle and one board with a big gash out of the edge (the gash was thankfully at the back of the cabinet/top shelf, so was  not a problem to us it).  The packaging for shipment was very good, so I would have to believe that the items were damaged before packaging.  Wayfair was great to assist in replacing the board that was crucial to the functionality of the unit, as well as offering to replace the other damaged boards.  This cabinet is pretty (much nicer than the photo would indicate), but is smaller than the photo would suggest, and is very poorly made.  It is flimsy so not a cabinet for you if you have heavy items to store.