This may be a case of you get what you pay for.  There were a lot of very positive reviews for these chairs, but I had a problem in that both chairs has issues with the weaving pulling away from the frame right out of the box.  The box was also damaged, although the damage wasn't close to where the issue was.  I was dreading the return process but it could not have been better!  Due to how well the situation was handled I'm happy to look for other chairs that may be of higher quality.