Inreally like this machine. Good amount of space in the milk and water reservoirs. It has some weight to it. Touch sensor buttons- so no dirt getting around the space where buttons would be. Came with a plastic scoop/tamper. I wish that was metal. The frother is quite loud - but it is a "coffee house." Makes great cappuccino. Have not had any issues with overflow due to the frother. I did find out that a wider coffee cup works best when using the frother. I am very pleased, overall.