It looks great, was not cheap so expected quality. It toasts bread nicely but I'm giving it one star because I simply can;t understand why not one single toaster manufacturer out there can get a bagel setting correct? It drives me nuts, the bagel setting toasts both sides, no matter how you put the stupid bagel in both sides get toasted, usually one side being burnt.........a bagel setting is supposed to only toast the cut side not the outside too. Only one element is supposed to heat up but on this one both do? Epic fail!!!!!