Arrived with NO instructions and NO hardware pack. Box had been tampered with - cushioned styrofoam was off of all of the hardware and all zip ties were cut and lying at bottom of box. Best Wayfair could do is have the required materials here by 13 Dec  - no offer to rush it here. It's now 2 December. This is the 2nd major issue with this order - not real happy with Wayfair right now.