I received all 3 packages to my gazebo, started to put it together and was missing two piece to the roof. I immediately contacted customer support and they stated they would send the missing parts , received a confirmation email mail only showing 1 of the missing part was being sent , I then again responded that I need two of them to complete the gazebo, well got the package in the mail 7 days later and guess what only 1 was sent lol can’t make this up … so I called and the additional piece will be shipped but guess what it gonna take 13 days to get that piece. Very disappointing I have a half build gazebo that had to pay someone to assemble and now I have pay someone else to complete it when and if the part arrived. I have ordered plenty of items from Wayfair by far this has been the worst experience