The bed seems wonderful but two of the pieces were damaged. The boxes were all intact so they appear to have been shipped damaged. The source company has notices across the boxes to callemail their customer service for assistance. They do not respond. Wayfair made it really easy to file a damage claim and request parts. They haven’t shipped yet but I’m not expecting it to take long. Overall, the bed seems super solid and well made. I was quite surprised to find the damaged pieces.