When I received the mirror I was so happy. It came earlier than expected. When I opened it, it was a sigh of relief, it wasn't cracked, but unfortunately there was a hair line scratch on it. UGH!  What to do. Live with it or make that phone call to see what next step would be for replacing it.The best part of this whole ordeal is they sent a new one and I didn't have to send back the old one. Who does that?  Mayfair does, that's who.