The fact that is it a Moen is what gave it at least one star.  First, the delivery to my condo building-no one buzzed us or called to let us know the package was there.  When you spend $600+ you expect a little more care? The delivery person left it in the vestibule of the lobby, where anyone could have picked it up and left with it. Strike one.   Then I get a plumber to come to my unit to install the unit.   And 3 major items were missing.  Luckily we were replacing a Moen unit, so it had the items there.  Strike two.   I also ordered Bar stools on a separate order.  Spent over $1000+- delivery person left them at least inside the lobby this time.  Again, no call, no message no nothing.  Strike three.  Never ever will I order from Wayfair again.  Beware.