I received the stove with some dents in the body. I called their hotline to report and I had to send them a copy my receipt and photos of the dents luckily the parts can be replace. My husband is really handy with these thing so it was a simple replacement I wish the delivery people took more care of the items so we didn't have to deal with waiting to receive replacement parts. With the above being said the stove works amazing the powerful burners leave our old frigidaire stove in the dust. So far I've only broiled some chicken breasts in the oven broil I've yet to try baking but I have no issues with functionality Kudos to cosmo for helping us with the replacement parts.