I LOVE this couch. I was a little hesitant with regard to ordering a couch online but it had the look I wanted and all the reviews were good. I was not disappointed at all and found the couch very very comfortable. It is a lot deeper than I thought it looked on the picture but that is perfect because I like to sit with my legs curled up. Shipping was not a hassle and my experience with ordering this item online was very good.