I love the quality, comfort, color, and texture.  I know this piece will last a lifetime.

I was not happy that when I added this to my cart, it was $849 and posted as "a closeout."  When I placed my order (not through my cart, but in talking with a live person by phone), the price had jumped to $1100.  I was puzzled how a "closeout" with a limited supply, could suddenly jump to $1100.  I dealt with a very nice manager, who eventually credited my account 15%.  While I very much appreciated this, the whole experience has remained with me.

I do love this piece and, of course, the couch that I also purchased (which was also a closeout).