Lumpy and hard. This couch is cute enough, when you can get past the fact that none of the corduroy lines are running in the same direction. Like everyone else said, the ottoman is the only comfortable piece of this couch and I  will need to shell out additional $ to properly stuff the cushions. 

All that said, I'm 5'3, 120 lbs, and was able to handle this delivery by myself and had it put together in just under an hour. Can't beat the convenience but I wouldn't recommend anyway. For nearly $1300, you can find something else with properly done upholstery.