The whole processes when buying the matress was easy. They even produce it specifically for you after ordering it. Easy set up and the quality appeared good.
It took a few nights to get used to the firmness and then after that it worked great. But after about a month or so the firmness is not longer effective. After laying in one position for sometime, you sink down into the mattress making it uncomfortable and difficult to reposition. Before buying a new matress, I did research and everyone said Helix was the best, but unfortunately, it's not for us.