I felt compelled to write a review here based on the customer experience I have had. I called regarding a bit of an issue with the TV stand and spoke with a wonderful young lady in customer service. Much to my surprise she offered a solution to this particular situation that far exceeded anything I expected. I can only say that I am a loyal Wayfair customer from now on! This is my first order and I expect to do nothing but remain with Wayfair is my first choice. I gave the product itself three stars due to the situation. But experience with the customer service agent deserves a million stars! Thank you Wayfair! I will remain a devoted customer!