1. Product arrived in a box that was a bit beat up. Once I opened it the pieces were organized very well but had that Styrofoam that clings to everything.
2. Assembly was not good. Instructions were a little hazy especially with the 2 main pieces. Some of the pre drilled holes were in fact not really pre drilled. So we did have to break out the power tools even though instructions said we wouldn't need them.
3. This piece is exactly how it looks. While I do like this piece, I wish I could have found one similar but with some embroidery or design or something to jazz it up a bit. All of the pieces that were more detailed were way too expensive. In my opinion the mark up between cost to make and selling price is somewhat extravagant. But our new 50' TV fits perfectly, so we are happy with that.