This couch is lovely and is darker then pictured on Wayfair site which was what other reviewers mentioned and what I was hoping for. The arms of the sofa are extremely firm so you do need pillows under you when you are resting up on the arm. Delivery of the sofa part of my order was timely. 
I can NOT say that for the Jute rug part of this order. I have purchased in April it is now June 15th It was lost at border and I am having a hard time getting a refund. 75 minutes on hold, then 3 emails several phone calls and still no refund.