Very happy with the product. Looks more expensive than it was. Instructions regarding making adjustments to the wires length were not present with the product so we ended up calling Wayfair for guidance. Basically you must use a small screwdriver to release a screw gripper but be sure the screw driver is the right size as the gripper is only plastic and can be burred. Pulling the wire through is tough and a bit worrying regarding breaking anything but was okay in the end.