The cardboard carton that the headboard arrived in was heavily damaged. I have photos taken before opening carton.  Headboard appeared unscathed upon initial inspection which was amazing to me.  So when I started to assemble it became apparent that the upper curved wooden frame was busted in two places and  can be flopped around when grasped with both hands. I can provide a video clip of this if required.  I,m thinking that it's appearance is great and it will probably be functional once installed if I don't try to move the bed by grabbing that area.  Returning it would be a hassle for all concerned, and I do love it. Not sure if anything can or should be done; I was planning on buying one of your rugs to go under my bed, so if you could give me a sweet deal on that purchase it would greatly upgrade my experience.