I order regularly from Wayfair and have always found them responsive to any issue. However, on this particular order, when we assembled it, one chair had a misplaced cam shaft and the table top had an obvious damaged spot in the middle of it that looked as if it had been glued. I contacted Wayfair about the issues and sent a photo of the table. I could not send a picture of the chair cam shaft - for obvious reasons. I was told that it would be passed on to a supervisor because I had had a couple of other problems in the past. I am a designer and have ordered thousands of dollars of merchandise from Wayfair and am very disappointed at the lack of response on this problem!