two pieces arrived broken and customer service was very good about getting two new pieces to me. I am having trouble putting it together. the pieces don't fit right and now sure if it is my error or a design error. Also I did not have enough of the little blue screws that are used in the assembly. Very discouraging to be in the middle of assembly and run out of the screws you need. I think I will like the headboard if I ever get it together. Note: I have assembled lots of pieces of furniture over the years so I do have some experience doing this, so not all of the problems are my fault. Vicki