Beautiful lamps, I get lots of compliments.  I have not had the issue of the light bulb hanging down under the shade.  I did have a small area that was cracked on the shade but you can't tell and not worth the headache of sending back.  The packing supplies for this was overwhelming.  The styrofoam was a mess in the house, out of the house, in the garbage can and out!  Flies around and sticks everywhere!