We needed this desk shipped overnight and had some questions about measurements and whether part of the drawer assembly pulled out.  The rep I worked with put me on hold found someone in the warehouse to answer all the questions.  I ordered the desk it was processed by hand to ensure it would get out on time and it did.  It arrived on schedule the next day.  I put it together in less than 1 hr and it is just as expected.  GREAT purchase and I would not hesitate to work with Wayfair again.  Thanks for a great experience.