Really disappointing company and product. Product came out of the package covered in filth from the warehouse, including dirty finger prints. I reported the issue and requested a refund as the product was very damaged. I received a email back from the company saying that they could give me their “special cleaning recipe” for me to clean it. The product is white and a very delicate cheap fabric; if I attempted to clean it I’m sure water marks would remain. I declined and asked to return. They are stating that I have to transport this large king size headboard to the shipping facility, and then pay for return shipping, on a product that arrived damaged. Renting a truck and paying for shipping as a citizen vs large company will cost me hundreds of dollars. If I decided I didn’t like the product, I would understand shipping back at my cost, but the product was damaged. What a disgrace.