The lamp is beautiful however, two parts were missing. I reached out and they wanted to replace the parts but the delivery date would not work for me as I am expecting guests, they then wanted to refund 25% of the cost however, that would not cover the cost of the missing parts. They then said they would send a replacement but I would have to go to a FedEx drop off location to return the current lamp! No consideration was given after I was inconvenienced.