The first headboard received had 3 defects in the finish where light-colored rough areas were easily seen.  Wayfair was great about sending a replacement, but it took another week to arrive.  The outer shipping boxes of the replacement had several holes and gouges but the packing is so well done that the headboard itself was fine.  It assembles fairly easy and looks just like the photo when done.  Reduced to 3 stars for the initial problem and delay.  Wayfair service was great.