The product did show up as shown on pictures with a few scratches probably related to the damaged box. Hopefully be covered by the mattress and box spring. They should consider placing padding all over the headboard for the reason above.

Another reason why this product is getting a 1 star is because it was missing ALL the parts needed to assemble this product. I ordered this product on Monday, January 30th and received the headboard within the week (without paying extra for shipping). When I called customer service they said "we can leave a note with shipping, but nothing is guaranteed and told me I should have the missing screws on February 22nd." Shipping parts should not only be included, but shouldn't be that hard to send overnight. I find it baffling that I can receive a product so quickly with missing parts.