I was sent two of the same side, and Wayfair customer service has been absolutely horrible to deal with. I had almost completed assembly on Christmas Day, including all drawers, when I noticed the mistake. Wayfair customer service put me in touch with the manufacturer, who agreed to give me a refund since the missing part was out of stock. I was happy with that outcome no strings attached, simple refund, everyone is happy. 

Wayfair then contacted me and said the manufacturer isn’t authorized to give the refund. Wayfair wanted me to disassemble the whole unit, which would take hours of my time. Re-box it, then ship it back. The time it would take to undo all the work I already did would be worth way more than the refund, so this is the last of my money Wayfair will ever see.

If this dresser would have arrived with all correct pieces, or if Wayfair would have upheld the (written and presumably binding) deal that was made for the price point it would be a 4 star rating.