This is a great sofa for the money! Yes, the cushions are firm, but because they’re all reversible, over time we’ll be able to flip them so as to distribute the wear evenly, and that firmness will be appreciated! The wheat color is a lovely neutral shade, but the nailhead trim adds a contemporary feel. It’s wonderful having a couch on legs so that you can dust underneath, too. The delivery was top notch; we received notices all along the way, and the delivery team brought the couch in (it’s in one piece), and even put on the legs for us. We’re thrilled with this couch, and our first Wayfair purchase!