The chairs themselves are very nice. However - the first time I ordered, the incorrect quantity was shipped. I ordered 2 sets of 2 = 4 chairs. Wayfair then offered to expedite a new shipment of chairs to complete the order. One of the new set was broken. Customer Service indicated they would send a new set but I never received any confirmation regarding the items being shipped. I followed up with Customer Service for a third time and was told they wouldn't be able to send a replacement since it was a clearance item. SO now I have three chairs...very disappointing.