Let me start by saying I hate white furniture AND leather furniture so you'd think a combo of the two would for sure turn me off, but something about it kept me coming back to check it out and I'm so glad I did. I love it! The first one arrived with a gash right smack dab in the middle of the headboard but customer service was so wonderful they sent me a replacement which arrived within days. I've never experienced customer service like that! Top notch. Pretty easy to assemble; able to do it solo in about 1 hour from unpacking to finish.