Had a weird issue when I ordered it, the order duplicated four times, so it looked like i had ordered 4 beds.  I immediately tried to cancel three of them, but the system wouldnt let me do that, it would only cancel one.  I called Customer service and the agent I spoke to said that it should be ok,  since I had immediately cancelled the order. Unfortunately, the system had other ideas.  I received three beds.  Another call to C. S. And got the returns straightened out.

The bed looks great, went together really easily, however, one of the drawers came apart when I tried to open it.  I pulled one of  the  drawers from one of the other boxes received, and swapped out the broken one (with permission from C.s.r.).  
Over all, its comfortable, looks really good, and the Customer Service Reps I spoke to were very helpful.