DO NOT PURCHASE! This is a nice looking rug (and from a reputable company) however it started pilling, fraying and badly staining shortly after receiving it. There is no way this is an indoor-outdoor rug. I'm using it inside in my kitchen by the way, with 2 adults who are not messy! I've been trying to reach customer service to return it but with ridiculous wait times, I have had to repeatedly hang up. Now I'm a few days past the return window!!! HELP ME, CUSTOMER SERVICE!!!