The bed was well packed, so even though the box had a few rips, the bed was perfect.  We found the instructions for assembly to be straightforward, and all the tools necessary were included.  It even came with extra bolts, just in case...  The bed is sturdy and well built, and more beautiful than the pictures.  I'm happy about the extra support in the middle and the velcro to hold the slats in place.  I feel we got a high quality product for a decent price.