There were wrong parts included in the initial package (there were 2 Ks and 4 Ls, but it should be 4 Ks and 2Ls. K is the longer leg and L is the shorter one.). I asked for replacement. The communication process is complicated, involving the manufacturer and Wayfair. In the end, a whole new bed was shipped to me to my surprise. I am not grateful for the free bed because I don't need two beds and now I have to pay to get rid of it. Wayfair won't even come to collect the wrong one. They suggested a donation website but that can't collect large furniture. When I am typing, I still have the extra bed here lying in my living room, frustrated. The whole process is very very frustrating and I will never buy bulky furniture from Wayfair anymore, because if unluckily the product has defect, the whole process will become a nightmare.