I am SO, SO sad about this piece!  Purchased in November.  Put it together and it was great.  Less than six months later, the lifting mechanism completely stops working and I have to literally take the ENTIRE BED apart to get to the items I had stored underneath.  Now it is just sitting in pieces.  Attempted to contact Wayfair about it but have not gotten a response.  Really upset about this one as I sunk a LOT of money into it.  :(