This was our first wayfair purchase. The entire process was effortless. Our stools arrived carefully packaged and assembled within the promised time frame. They exceeded our expectations. They are sturdier, as another reviewer mention, then expected and the seat is nicely padded. We just remodeled our kitchen and this was our first "accessory" purchase. We could not be happier. Even my 24yr old daughter was thrilled when they arrived. We had considered Restoration hardware and Aurhaus, but these are a great value for a very similar look. I am 5'2 but the rest of the family is tall, my husband is 6'3 and the stools are comfortable for us all. I am looking forward to my next wayfair purchase.