The stools arrived quickly and were fairly easy to put together.  Unfortunately one stool kept coming apart so I contacted Goberd and they sent a new one out pronto.  Great Service.  The new stool is working out and the two look great at my new kitchen counter.  I recommend that when you are tightening the top screws with the washers that you leave them slightly loose until the lower crossbars are finished and then go back and tighten the top before attaching the seat.  comfortable to sit on.The crossbar pieces were not cut so that they layed flat to the pieces they are supposed to be attached to which made it difficult to bring it all together .