I ordered the 9 x 12 for my living room. When it arrived it was folded up rather than rolled. That did surprise me as none of the other area rugs I’ve owned would’ve allowed to be folded as the plastic backing is too stiff. After unpacking it there were several creases running in both directions where it has been folded. The rug itself is definitely on the thinner side but not too thin. Just thin enough to help to be folded up. Also, while the pile is rather short it does have an effect when it is pushed in opposite directions where footsteps, vacuum passes, etc. are very visible. I do think the rug is very pretty and I will be keeping it. I did just order a rug pad to go underneath it to help with the thin feeling of it. And after a few days the creases are beginning to fade, I may try steaming the worst one down the middle to help it go away. I imagine that the smaller sizes would be shipped rolled. But if you’re thinking about ordering a 9 x 12 just be aware of these issues.