The rug is fine except that whomever packed it rolled it the wrong way.  Now, I cannot get the rug to lay flat and I am afraid someone will trip over the edge.  I tried rolling it again in the opposite direction, but the ends still flip up.  This is not good.  I assume Joss and Main did not pack the rug for shipping, and if that is the case, J&M need to report this to the manufacturer/shipper.