So the main reason I order this window unit was for the Alexa feature, and let me tell you now it does not work at all. The partner app required to use this feature "Geneva" has been discontinued! So do not buy if you want to use with Alexa! Another thing it 100% takes 2 to install, it's heavy, and you do not want to drop it down on your window when installing it. It's quiet and barely notice it when it's on sleep mode. As far as cooling so far so good, not sure how I feel about the draining the water or the water filter but I may update review later on once I have to deal with that process.