I have had this chair for a week now. It arrived on time with no problems. I live in a senior complex and had one of our maintenance guys put it together. It went together fine. No problems!  It is a very solid heavy chair. I am a large person and I feel very secure in it. This chair is so heavy I could have never put it together. I could not even move the box. I would highly recommend this chair. It’s a 600 chair I paid 296 for and I am very happy! Ps. The cream is beautiful. Soft fabric and wonderful color.