We have 2 of these faucets and both are overall great, faucets are a good balance of price/design. However, both have had the same issues that others are describing. Over time, the cold water handle will become stiff and eventually get to the point where you won't be able to turn it because the water valve has begun to leak and rust is building up underneath the handle. One faucet lasted 5 years with no issues and the other faucet needed to be replaced 2x within a 4 year period. If you're mildly handy, the replacement is easy and straightforward since Pfister will send you all the parts or a complete replacement faucet set (depends on situation).

If you have to pay someone to do the repair, then yes it's a pain and sucks, but nothing lasts forever especially when dealing with something that touches water. So overall, I'm pleased.