So far so good! I haven't used it much yet since it is cold outside again. When it first arrived, the Hammock was impossible to attach on both ends (about 18 inches away from reaching the hook). The instructions said it may take 2 people to get it to fit, but this seemed excessive. I called customer service and they sent me an immediate replacement and marked the first one as defective. Very helpful and not stressful at all! It fits on my balcony perfectly and I am excited to use it.