Not impressed at all. First, I didnt think I received the item, called them, and was told it wasnt their fault, they werent refunding me. Luckily, found it, went to assemble and was missing the hardware to do so. Its been more than two weeks and now theyre telling me i need to send pictures of everything, including the box it was shipped in, which I dont have because Im in an apartment and I cant afford the space that would require. I would like to receive some actual customer service and fair resolution which would be to get a refund since I can ship it back and it can be sold for possibly a little less, as it should because it isnt complete and someone would know that because it would be disclosed.