We have been using our PureSpa XL as a humidifier for about 2 years with outstanding results and reliability. However, we recently experienced a power-up 3 blinking red lights after a routine water refill and our unit now fails to operate.
I emailed pure enrichment support for additional troubleshooting steps and Gonway graciously offered to send me a (no charge, no return) replacement unit by sharing my experience with the community. I sincerely appreciate a company that honors their warranty without the typical difficulties in doing so.