Powerful suction & useful attachments. I like that I can turn the brush roll on/off for switching between carpeted and tiled surfaces. I have two inside dogs and the HEPA filter reduces that pet dander smell. I do have two small annoyances with the NV352 that would no way make me want to return the product or stop using it. One; the power cord is in an odd spot. I find myself tangled up with this cord with every use. Two; the detachable wand becomes uncomfortable at the wrist after several minutes of use. For an older user, I would imagine this could be very painful. Overall, I love this vacuum!