I received this coffee machine and so glad I did! It's so very easy with it's easy access features.  No more pouring in the water into the coffee machine and spilling water all over the counter.  Instead, it has a reservoir that you can easily remove, fill it up with water, and place back onto the machine.  It has a swing out basket for easy access to place the coffee grinds.  Another great feature is it shows when the coffee was brewed so you know how long ago it was made, yet after two hours it shuts itself off for safety.  I love this coffee machine and absolutely would recommend it.  Thanks Hamilton Beach! [This review was collected as part of a promotion.]