If I could give this zero stars I would. Brand new and makes the loudest clicking sound every 10 seconds, and not cooling. Bought the protection plan and the manufacturer, Wayfair and Allstate have been zero help! Kalamera says it is normal, but it is not! They were supposed to send replacement pieces and also have not. Not sure what the point is of a protection plan when no one is willing to help. Do not recommend at all!