We've had this refrigerator since Jul 2023 and so far, so good. It's nice and quiet. Our only issues were with replacing the inside air filter [the holder didn't work with the replacement filters, but that issue was resolved] and the door open chime, which cannot be adjusted or disabled. It's annoying because of the short duration allowed before it starts reminding us the door is open. I think it should have a factory preset time span of say 2~3 minutes, along with options to increase the time to 4 or 5 minutes and also shut it off completely. This could probably be done via a firmware update on ThinQ App.