Love the chair!  Just wish I could say the same for the assembly service that put it together!  The assembly service you contract with and suggested we use was beyond terrible.  I had to call and speak with them no less than 6 times before we FINALLY got someone out to assemble the chairs.  The reps from that company were nothing but downright rude.  The man that finally did show up from the service was very kind and professional, but getting someone there was nearly impossible and such a headache.  We paid extra for and were told as well that all the packaging would be removed and disposed of, which is was not.  It was neatly folded and piled and set aside for my sister to dispose of, which took her nearly a month.  Dealing with YOUR company and website was a great experience, however, I will never use that assembly service ever again!