Love the bed and the quality. I did have an issue with the instructions and packaging upon arrival. The bunk bed came with the wrong assembly instructions. I called and received the correct instructions through email. The box of full slat was torn open and taped back together. It was hard to carry without boards falling out the end. After opening that box the hardware was missing. I found what I needed at Lowes. In the end, the bed turned out beautifully and my kids love it.