The first chair I received was defective - perhaps it was a batch error because the holes were misaligned and the staples keeping the faux leather intact were coming loose? That said, when I called Wayfair they sent me a new chair and let me keep or donate the old one. The second chair was fine and looks good. The colour is nice and subtle. I'm glad I went with the grey instead of the white. Moderately comfortable but next time I'll select a chair that can lean back.