We had to have GE reapairmen out 5 times the first month after it was installed because the cooling fan wasn't working. That meant we didn't have a working oven for over a month. We also discovered the "speed cooking" option is really speed cooking. Our normal 10 min of cooking a pizza was 21 minutes and the dough was raw. We were also told it had an iPhone app which we later found out was untrue.