I have not seen the chair other than a picture of it. I sent it to my son and he finds it to  be very comfortable.
I also ordered it in white which he liked, however found it to be less comfortable with less padding and will return.
In the meantime I have found another off white lounge chair and I am hoping it will be to his satisfaction. 
I have purchased a number of items from Wayfair and have enjoyed hearing his delight and response. Delivery has been timely.
As you can see we are miles apart. A satisfied customer.