I was excited to have bought this product when I first got it. I was hesitant to pay so much for a vacuum as I would always get the cheap BISSELL ones which I think work better than this one. Ever since I have had this product it has always gotten clogged which wasn't to big of a deal because my dogs shed. I haven't had to use it as much as I used to since the only carpet we have now is in our master bedroom but today when I went to use it , it would not turn on which was a huge disappointment . The vacuum isn't clogged or anything . I guess my disappointment is that I thought it would last longer than a year and even then it was hardly ever used.