So utterly dissatisfied with this purchase - the umbrella itself is fine, but is quite literally unusable without the base weights.  It can't stand up with the base alone - you need the weights, & I don't know why you would sell something this way. UNABLE TO REACH ANYONE for hours, days - on hold for hours - how hard is it to create a phone message stating they are unavailable? (because I'm now sure there was no one there to answer).  I would have spent the extra money to purchase the base weights, but it's impossible to find the right one on their website (such poor marketing).  I was so profoundly disappointed with this product, but more importantly; the complete & utter lack of customer service.  I will NEVER shop here again, & will tell anyone who listens to go elsewhere as well.