Let me say this is my first order from Wayfair, but certainly not my last.  I ordered the luggage rack with the shelf as my guest bedroom lacks a shelf to stow a suitcase.  Problem solved!  With the shelf at the bottom it adds additional rigidity, plus provides additional, neater storage.  The construction is well done, the finish smooth and evenly stained, the stitching on the straps even and the width and quality of the straps ensure sturdy support.  It was packaged securely and there was no assembly, I just set it up out of the box.  And, the wonderful arrival in literally 2 days after ordering really sealed the deal.  I am delighted and eager for my guest to arrive!

Pros: the perfect solution for occasional guests