It functions beautifully, it's attractive, and it's easy to use. My only complaint is that it doesn't shut itself off. After it boils water, and even after you remove the pitcher from the base to use it and set it back on the base, it starts heating up again. You have to manually push the START button again to turn it off! At the very least, this button should say POWER or ON/OFF. It's counterintuitive to have to push START to turn it off.