Firmly okay for the price. Overall the chaise looks exactly as pictured and the fabric is soft to the touch. The people on my house really enjoy using this seat to lounge. My concern is around the quality of the materials and how that will translate when it comes to the longevity of this chaise. The fill of the pillows feels cheap and the added cushions are kind of flimsy and lumpy as a result. Even after owning it for a few weeks I can see the cushions loosing their shape and fullness in a visible way. For the price point, I’m okay with that but I wouldn’t recommend for someone looking to invest in a high quality piece of furniture