The chair is of poor quality. Very flimsy, the wings on the chair don't  come down far enough to touch the arms. The chair makes a creaking  noise eventide you move. I had to repair the leg elevator with a screw due to a rivet falling out after I took out the back and wings from the bottom of the chair prior to putting it together. If it wasn't for having to pay for return shipment myself I would have returnreturned it. The heat and massage however do work. I guess you get what you pay for. But I needed a small chair pictures are very deceiving.