The reviews about the message function are right. If you're getting this for the message feature, then it may not be the best bet. I got this for my wife for her to be more comfortable as she recovered from a surgery and it is perfectfor that! The lift feature is AMAZING and the heated seat just makes sure the leather isn't ever cold to the touch. She loves the chair!

The massage is more like a light vibration. It can feel nice, but I certainly wouldn't call it a massage.