Ordered three sets of Cucina dishes in three different colors.  They all arrived in a timely manner.  However, one set had a cup that was slightly chipped.  When I called the number given, I was connected to a representative that went out of her way to call the manufacturer to enable me to get them in a quicker time than was posted.  She also emailed me with an update and couldn't have been a better representative for Wayfair.  The replacement set came very quickly.  Very happy with my new dishes!