The packaging is great. The shipping was fast. I just have to say I don’t see any quality in this product. The shower head and handle are very light and seem cheaply made. I’m not sure how long this will last. It’s nice that it is complete with the rough in valve. I don’t think that shower handle will sustain if it’s dropped. If we do use this for our remodel and it’s better than I thought I will update my review. As of now I don’t think we will install this shower system.