We have had trouble with this unit from the beginning. It is so cheaply made that the dryer moves forward when you pull on the door and goes back when you push to close the door. Something inside vibrates constantly and after 2 service calls, it is still vibrating. We have all GE appliances in our home and have been pleased with them. This dryer has been a huge disappointment. It appears that the unit was made a cheaply as possible without any regard to quality.