I love how easy it is to use this 3 in 1 Coffee maker from Mr Coffee! I like the versatility and design. It's simple to use and easy to clean as well. It fits nicely on my countertop. I only used the hot coffee feature once as I love the iced coffee and frappe features a bit more! I viewed reviews before receiving this product and hope mine doesn't break down in a few months like others have mentioned! I really enjoy using this machine! So far, so good!