I have been using this recliner daily for the past 2 weeks. It was promptly delivered, took 15 minutes to set-up, and all features are operational as expected. I am a larger senior man @ 6'2" 255 lbs., and the chair meets all needs for my back (when I over exert myself) with the heat and massage. Found I needed an extra small pillow for my seat and leg-rest (legs extended too far), but once all in place the chair was very comfortable for me. I have taken my "senior naps" almost daily in the chair and "all is good". Would strongly recommend purchase consideration based on the price, functionality, and quality of material/workmanship.