I had forgotten what it was like to pull glassware from a dishwasher and not see water spots all over them. This machine gets your dishes clean. Just amazing results. It's a bit particular and, if you're used to just loading any way you feel like, you may have a bit of training to do. Also, rinse aid is not really a suggestion -- it's a requirement. Also, it's expensive. But it's worth it and you won't even hear it running when you're standing next to it.