I've been a Cuisineart kitchen appliance customer for decades: food processors and coffee makers.  This two-speed stick blender is the first complete "DUD" I've ever bought from Cuisinart, and I'm beyond disappointed.  I want to cry.  First:  The buttons are inset so far from the surface and so hard to push that it takes TWO HANDS to hold them in.  Second: the little button on top that's supposed to lock the On/OFF buttons m into the "on" position pops out constantly every 30 secs and the whole performance of trying to get the On buttons pushed again (with two hands) begins all over.  I HATE THIS PRODUCT!  I'd rather have my old Braun back.