Pans are new and work well. But we received a warped pan and went online to get a replacement through warranty. 90 days later we get the replacement only to find out they shipped a different but "like" product. That's not what we bought or wanted. And the retailer where we purchased the set has a 90 day return policy which thanks to Analons delay in shipping us a new pan is now beyond the return date. This is not a cheap set and we will never buy this brand again with their horrible warranty policy. Buyer BEWARE!