Received an obviously repackaged product with the words “missing parts” scribbled out on the box. Poorly packaged and guess what? It was missing parts! Pieces were also damaged in shipping but the damage was in places it wouldn’t be super noticeable, luckily. I got to step two in the instructions before I figured out pieces were missing. Step one had me secure the main cross plank with a bolt and cam nut. Easy enough except the holes in the plank aren’t pre-drilled deep enough to prevent the plank from splitting. I thought ok, it’s made in China so these things happen. I’ll just flip the plank over so the split is on the bottom and I’ll pre-drill the other side so this doesn’t happen again. That’s when I realized it’s missing parts to begin with. Not a great experience with this product so far.