When it arrived there were no assembly instructions included. I contacted Wayfair who contacted the manufacturer for pdf instructions & promised them to me by the end of the next day. I had to email them again 2 days after delivery as the instructions still hadn't arrived with me, although their records showed they had been emailed. 2 of the backing boards are chipped with the veneer chipped off.Once completely assembled it has some movement in it still if moved side to side. Looks nice. Has currently got 18 pairs of shoes in but you have to place them in correctly, as men's trainers can't be put on the top row of each shelf otherwise drawer won't shut properly. Don't think it is worth the price though. Wayfair have given me a discount of my next purchase before 13th November