I wanted to love these lamps - and I do like the style and quality of the base.  But I had two major issues with them.  My first pair arrived without the harware -the harp and finnials in the box.  And yes, I was very thorough in checking all the shipping materials to make sure I didn't just overlook them.   Both shades were damaged.  One had a corner that was dented and the other had dent in the plastic inner lining. When you turn on the light bulb, you can see the shadow of the dents very clearly.  I called customer service to order the hardware, and they sent me two brand new lamps as it was not possible to just order the hardware separately.  This time the hardware was included, but again, one of the lamp shades was dented or marked on the inner plastic lining.  So out of 4 lamps, only 1 shade is unmarked and I have hardware for only 2.  What a bummer.  Otherwise I do like the look of these lamps.