Unit arrived with corner section damaged. However, because it would not be seen I chose to keep the unit and put it together. Once together I activated the fire place function, which worked, however, the heating function of the unit is alarming continuously. I called the number in the packaging and they were no help. I was told Wayfair would have to handle the issue. My family was initially excited about the purchase, but these two issues have left us partially unsatisfied.