The futon was easy enough to put together, but was definitely a 2-person job just because of its size. The mattress is somewhat firm but very comfortable; I enjoy sitting on it, and so far all of my guests have commented that it is the most comfortable futon they've slept on. The wood and hardware is solid and well-packed, the futon looks great in my guest room, and I love that I can store all the guest linens in the drawers provided.