Returning , just wasn’t as realistic as I thought the flames would be and I thought the color options for the flame would be more ambient. The company had great packaging (best package I’ve ever seen in all seriousness, don’t think I’ve ever commented about packaging before in a review but this was perfectly packed and came in perfect condition from Washington state to FL). Paramount is definitely a high quality company that has quality products but this just wasn’t for us and wasn’t really the look I wanted after we took it out of the box and plugged it in. If the flames were more realistic would’ve given 5 stars all around but everything else was 5 stars. Wish this would’ve worked for us.