Cane with huge scratches on the first piece I pulled out the package. I have been trying for three days to contact Wayfair customer service, on hold twice for thirty minutes. Haven’t spoken to anyone yet. Sent an email yesterday afternoon and got automatic message that I would hear from someone in 24 hours. 5 more to go before that deadline comes and goes. I’m afraid to take more pieces out because I don’t want to rebox since I have no clue what the next step is. Items out of stock again so I’m very disappointed in both the item and Wayfair.