I absolutely love this headboard. I did have some trouble. The first headboard they sent had one bar that was not threaded, but when I called Wayfair, they immediately sent out a new one and ask me to donate or find a use for the first one. Thank goodness they didn't make me package it back up and sent it back! This headboard is beautiful, even prettier than I expected! and my first time dealing with customer service, better that I could have imagined!