Chair is comfortable and serves purpose of work chair, but has some limitations: (1) massage cushion cord is short, about 30 inches, (2) arms rests shaky and not good quality, (3) levers under chair oddly spaced so you keep lowering chair instead leaning back, (4) 199 lbs persons can sometimes (not always) feel bolts through seat of chair, (5) head rest doesn't stay very well, and (6) massage cushion not very good. In addition, leg rest appears to be for people under 4 feet tall. But as a chair it is good enough and it reclines well.