Other reviewers are spot on, beautiful light, aggravating installation and totally useless instructions.  It took all the will power I had not to hurl those little crystal balls across the room to watch them shatter into million pieces.  After having 36 thin, tiny and sharp steel wires dig between my finger nails and into the quick I was very close to smashing the whole thing.  But on the positive side, once the light is up, it looks pretty darn sweet.  It took me a little over two hours and I have installed many ceiling fixtures in my life.  I had to walk away at one point to regroup.  My wife loves it so that's the important thing, right?   It loses a point in my opinion because there are other flush mount fixtures for a similar look and price that are not nearly as aggravating to install. 

Pros: looks great when finished
Cons: tough install, plan on at least 1 -2 hours