The plastic piece that is used to secure the extender arm at whichever length you choose is made of a very cheap/soft plastic and it cracked the first time I tried to tighten it down. Now, I can't really adjust it ever again, much less move it anywhere safely. The filter that goes on the bottom of the lampshade to filter the light also has some blemishes from being smashed against a metal piece inside the box. This is what you see when you look up from the chair under the lamp. Also, the brushed nickel color is much more golden than is pictured. I tried to get a refund or some sort of replacement from Wayfair and they been responsive through e-mail or through the app/website. Wait times are very long to get someone on the phone.  I'm thoroughly disappointed with my experience.