This was a nice chandelier and really dressed up my teenage daughters room.  The only thing that was a problem was that I upgraded to express shipping about an hour after I placed the order, as the site said that I could do that.  I also got an email indicating that it had been upgraded.  However it did not ship express and I didnt get it as quickly as I wanted.  They did, however, refund my $20 or so shipping charge.  Really a nice little light.