The rug was soft and beautiful.  Unfortunately, where the threads connected they were tied on top of the rug then just tucked in.  The weave is also not very tight, more like a thickly knitted blanket.  If I didn't have pets or kids, I may have lived with the knots and found a way to sew them down with clear thread but it has to go back.  I don't know if we got a defective one or not, but the quality wasn't there.