14 of the screws that were needed to assemble the stools were missing. Instead I got an extra 14 of another screw that only 8 were needed. Wrote customer service at the manufacturer and after about a week they sent more screws - none of what I needed and a bunch of what I already had, including 4 which were nothing like any of the ones I first received and not needed or usable.Emailed again and did not get a response. Luckily I was able to find the screws I needed at a specialty hardware store. Of course, I had to pay for them. Was not a good value after all and I will NEVER order this brand again.Pros: pretty close to color shownCons: see review