I received the chairs very quickly and they arrived with all of the pieces. They were relatively easy to put together but took about two hours each so you need a little patience. 

A few of the screw holes weren't all the way through so I had to drill the holes. A drill was not mentioned as a necessary tool. 

There is also a chip in the wood/fiber board under the chair. Concerned the hairs will chip very easily. Definitely mass produced factory made chairs. I like "not love" how they look at the counter. They are comfortable but harder to sit in for my 6ft slim boyfriend. The swivel works properly and the footrest is nice. 

Would not purchase them again but won't return them either. They took way too long to put together and only cost about 200.00 for them both. You get what you pay for!  They probably will only last a couple years. I will ask way fair for a coupon or discount to continue using their site.