The rug is a very pale gray, much lighter than the website shows.  The color is more like a blueish icey gray and cream and so it doesn't show the design as well as it does online.  However, the rug is super soft and I consider it a low pile shag.  With a 1/4" rug pad it adds enough cushion to make it feel very plush.  So although its much lighter than I wanted, It still works for the room and I'm keeping it.