After several happy purchases I guess I was due for a big appointment and these dishes were it. After numerous delays in delivery, the two sets I ordered arrived. Despite what appeared to be good packaging, four pieces were chipped so I assume they were defective when the manufacturer sent them. Also, one of the dinner plates is warped. Further, the coffee mugs are whiter than the plates, which are more of a cream than white. If I’d seen them ahead of time, I don’t think I would have ordered them.