I read all the reviews before ordering this chair.  Some of the reviewers said the seat wasn't soft, and I found that to be the case too.  I unzipped the cushion and saw a harder foam piece on the bottom and I had that facing up.  Turned the cushion over and it is a little softer, plus I notice it is getting softer as we use it.  The fabric is nice, stripes match up and it looks great in our family room.  All in all, a good purchase!