The chair looks beautiful in the family room and added some nice colors and pattern. I purchased it as an open box item. It is in perfect condition. It is very firm though, and the fabric isn’t soft to the touch. It reminds me of outdoor fabrics. Hopefully that will mean it’s as durable as outdoor fabrics! Delivery was ultra fast, arrived the day after order was placed. Overall I’m pleased with this chair. It tied the room together and will provide an extra seat.