At first I received the product and used it for 30 minutes before it went black and would not power on.  Opened the console to troubleshoot loose wires and no loose wires.  Called Wayfair they said call the manufacturer.  Suncoast called me back and after trouble shooting determined it was faulty cable - I tried a new cable from our xbox and it worked! Suncoast sent out a new cable in the mail and the game has worked great ever since! I love this gaming table!