This is the first espresso machine I've owned. When I first ordered it, I wasn't sure I was going to keep it. But y'all, it's amazing. There's a learning curve, which you can get a leg up on if you read all the instructions while you are using it. I read them, then later tried to use it, got confused, and had to reference back. The included recipe booklet is great and I'm branching out and trying my own stuff too. The milk steamer is quite loud, which always startles my kids haha. Oh well. I wish the space under the espresso drip was a little taller but it's not a big deal. I am so happy I got this and look forward to using it everyday (multiple times a day, because kids). I really like coffee and trying new coffees and this is a great addition to my coffee bar.