I needed to add more seating to my small living room and have been looking at these chairs for awhile.   Decided to order in ivory color and was very excited when it arrived. It was perfect in every way, size, style, comfort and price so I ordered another one to complete the conversation nook.   Unfortunately when the second one arrived, there were some flaws missed during QC review but Wayfair made it right and I'm now waiting for a replacement chair.  Wayfair is very customer friendly. Great doing business with you!  Thanks Wayfair.