Very good chair. The cushion is firm but I'd rather have the cushion firm and last than too soft causing the fabric to stretch. The base mounting bolts were already screwed into the pressure cylinder and were NOT in the red hardware bag. So if you're searching for the three mounting bolts, look at the pressure cylinder first so you don't think they are missing from the red hardware bag (which only contained the one spare bolt and the hex key). I have two really nice leather Lucas chairs from West Elm at another place and these are similar in design but not of the same quality nor as comfortable or as deep. For casual use these are perfectly fine and much less expensive than the Lucas chair from West Elm. I bought the Light Gray for a bedroom and the online photo of the color was very accurate. I wouldn't buy these for a high use area.