This was a huge fail!! I would have preferred to give it 0 stars! I got an email about this product because I had been searching shower heads, and the description and price were too good to be true--literally. When my construction man started to install it, a major part was missing. It was useless. Now I have to return the piece of junk--at my expense. I have had many good products from Wayfair--but negative comments don't usually show up on reviews, so, beware of what you are ordering. (will this review appear? I doubt it.)