The bed arrived earlier than the original date. It was supposed to take a week and half to get here but only took a week. The box was intact and nothing was damaged when it was shipped. The instructions were clear and easy to read. It took my husband and I 45 minutes to put it together. The bed looks just like the picture. We've had it for almost a month. It is really solid and doesn't make any noise. We are super happy with product.