Chair looks nice, sort of an off white color for the seat which is fine. Some areas on the wood frame are a bit scratched and dinged up. The major problem I am having is that only half of the screws will actually thread into their proper holes. I tried, my husband tried, and my brother who repairs furniture for a living couldn't even get it. He said there is probably an issue with the actual mechanism where the screw does not thread properly. I am calling the company tomorrow to find a solution. It's laying on the floor in my living room for now so hopefully we can figure something out. Would love to use this soon!!