This was my first Wayfair purchase and there will be many more to follow. 

Transaction: Entire purchase was smooth, shipping was incredibly fast. I ordered the product 12/26/15 and it arrive 12/29/15. 

Product: 
Very sturdy (No jingling of metal or shaking as you sit) 
Quality product (Metal doesn't feel cheap and is powder coated instead of just spray paint)
Perfect size 

Product design:
 I was concerned that I might not like the back because the images make it appear as if it is a floral type design in the corners. Not the case at all. I think the design is one that would work in any room except maybe a frilly girly room.