I’ve slept on this pillow for two nights and it’s very comfortable, not too hard or soft. If you enjoy a plush pillow, this fits the bill. I’d prefer the pillow be a little flatter due to my preferred neck and shoulder position. Whether you’re a side or back sleeper the pillow works, but I think mostly suited for side sleeping due to thickness. There’s no odor to this pillow at all! I slept on it the first night and without a pillow case. I’m super sensitive so you can trust there’s no odor as ordinary with memory foam pillows. The packaging is nice, but can be a little difficult to remove if you’re trying to preserve the nice bag it comes in. Overall, this is a nice pillow.