Just received the step pet stairs. The package they arrived in was torn and the corner of the stairs was very dirty but it wiped off fairly good. I have a 7 yr old chiterrier that had a broken leg and the previous owners never had it fixed. He has started having some problems already and cant jump very good now. The steps are wonderful. He can now get up on the bed without any trouble. These are the best things I have ever bought for him. I like the fact that they are light weight and easy to carry from room to room.