Did I get a faulty unit? 1. It is not cool to the touch, once the water is boiled it definitely feels like a hot water bottle, not hot enough to burn, but I would not touch the surface for more than 5 seconds. 2. why does it leak? there are 4 holes at the base of the kettle, after you pour a large cup of water, a small amount of water leaks from one of the holes in the bottom when the kettle is set upright. So I need to take the kettle and my cup over the sink or I would have a small puddle of water on my counter, or on my foot. Since the review for this kettle is normally so high, leads me to believe I got a faulty one?