They sent me the base only and because it was a “clearance item,” they said they didn’t have more pieces to send me in stock. They couldn’t send me a replacement item because those were 30 over the clearance item and were deemed newer stock and slightly different. Most company would send out a new fountain to make there customers happy especially when it was there fault DONT ORDER FROM THERE CLEARANCE EVER THEY DONT STAND BY THERE ITEMS EVEN WHEN ITS THERE MISTAKE