I like the recliner, but the deliver process was a nightmare. The Fedex driver left it on the back step of the neighboring campground's office during a snowstorm. The mobile home park that I live in is next door to the campground and does NOT have the same address. There was no accountability for the driver as he didn't go pick it up and deliver it to me. I had put a post on Facebook and some nice local people told me where it was. My boyfriend picked it up for me and brought it to my home. Totally ridiculous!