I've had the washer for a week and I'm not impressed. No matter what I'm washing or what the setting is, the top half of clothes (at least) don't get wet. Some items end up finally getting wet halfway into the load, but only from the wetness creeping up during movement. Top layer never gets agitated (yes, I know it's an impeller system) into the soapy water. Yes, I'm using HE, yes, water hoses are clear, yes, I'm loading appropriate amount of clothes/bedding, but this "high efficiency" machine is only that because is used 1/3 less water than it actually needs. Adding extra water helps, but completely defeat the purpose of choosing the machine for its efficiency. 
Not impressed by the design of this machine with minimal water and minimal agitation. Clothes can not be getting any cleaner, even partially, as my 21 yr old unit that this replaced.