I bought this product last year for a kitchen remodeling that was completed this year. I love the product as it provided me with all the space I needed. However, the middle shelf of the freezer feels snaggy or has a stopper when you try to put push it back in place. I have no clue what the problem is. The freezer door also started making squeaky sound when you attempt to close the door. For the cost of this product, no one should have any form of issues with it. I still love the fridge. I have 3 years warranty through on the product. not sure whom I need to be calling on this.