I received this juicer for Christmas and finally decided to use it. I made sure to take my time and actually read the instructions to make sure I didn’t mess up any parts. After I finally got it together and juiced my first couple of fruits, I loved it. Cleaned and put away according to the instructions. Pulled it out today in order to make some more juice and nothing! The juicer will go in reverse, which shows me it still works. However when I try and turn it on to juicer it does nothing. I tried disassembling and reassemble the juicer, pressed the reset button and still nothing. Of course it happens after I bought a lot of fruit and on a Saturday when customer service is closed. Depending on the response to my issue I might change my review, because when the juicer worked it was a nice juicer.