I like this pillow. It does feel cool and i didn't even have to remove any filling, and it feels great to me. Unfortunately, i bought queen sized pillows, but they don't even fit a standard/queen size pillow case. The pillows constantly slide out of the case! I don't know what the deal is with that, but it's very frustrating. I like my pillows to fit my pillow cases. The tighter and less wrinkly the better, but you will not get that with this product.