I’ve used it a few times now. I like the wide slots. Not only just for bagels, but I’ll use it to toast hamburger buns as well as Texas toast & thick waffles. Simple to use and just turn the knob to adjust the toasting darkness. The frozen button comes in handy for frozen food like waffles and toaster strudel pockets. It’s easy to clean, just wipe it down. And if you’d like to stop toasting, press the cancel button and it’ll stop. All around great toaster. I like the way it looks too, looks great on my counter top.