We really like this toaster!! This is the first four slice toaster I've owned and it's making breakfast a whole lot easier. I like that you can set both sides to different shades. I usually have bagels and my son likes toast. We have designated sides so we don't have to worry about checking the settings when we go to make something. Once we found the settings we liked everything has toasted perfectly. The only thing I noticed is when I push the bagel button nothing lights up to indicate that it's working. This is a nice and simple toaster that works great and saves us some time. [This review was collected as part of a promotion.]