I loved this fireplace. Shipping was super fast and arrived with no issues. We haven't installed it yet but we took it out of the box to try it out. It worked perfect. It warmed up our little room almost too much. Love that you have the option of using the logs or the ice cube crystals and they both look great. The amount of crystals you get it a lot too. Once installed it will be easy to interchange the look as it only takes two screws to remove the front glass to change your look. We are building ours into the wall and can't wait for it to be done. Very happy with our purchase Wayfair.ca