I don't recommend the white glove delivery. we had to fix their mistake by putting the sofa together. It was a stressful morning but we did get the sofa fixed. so far the sofa is what we were wanting. It is comfortable for short ladies with their feet reclined to watch TV. I am only 5 feet 2 inches tall. it is hard to find sofas and chairs that work with my body and my bad back. I seem to be happy with this sofa. I would recommend this love-seat if you are looking for an affordable one that won't break your budget.