My last microwave was not Bosch, it was 5 yrs old and in perfect condition when we sold that home.  
My new Bosch came with plastic brackets which holds the metal handle. 
Well my husband went to open and the bottom bracket snapped. 
We only had it one year. 
It's not right. 
You are Bosch. 
You're supposed to be the best. 
Now everyday I open my microwave from bottom as I stare at the plastic brackets. 
Those who visit always ask, "Where's the handle?"
 They too are surprised, and disappointed to see it's a Bosch.