I was really excited to get this loveseat! Shipping was fast. Upon opening the box to assemble it, I noticed small brown bugs kept appearing. Then another one and another one! It looked like they were coming from the upholstery. I quickly pulled it all out to the garage and saw that one of my neighbors was passing by. They are a retired entomologist so I flagged them down to examine the bugs. They said that the insects were possibly bed bugs. Yikes! I called Wayfair customer service and they were very helpful and apologetic. Most of our furniture is from Wayfair and we love their products. I’ve never had a bad experience with any of my orders before. This situation was disappointing but hopefully just a fluke. I still plan on purchasing items from them in the future.