I really loved this vacuum with great features and a decent price point and it worked very well considering I have a dog that sheds a lot. Most of my flooring is hard surface and use(d) this primarily for doing the carpeted stairs, quick clean ups and under furniture. The hose on the power head tore a few months ago and I could not find a replacement for it, unless I purchased the entire power head which is almost as much as I paid for the whole vacuum. So, I used some Goop to glue the holes and it worked for a while but now so many segments are torn that the cannot be glued together anymore; still no replacement hose available. Disappointing.