I did have some issues with the handheld attachment, but after playing with it for a few minutes, I was able to get it working. I will say this would be great for small, occasional messes and not for the ENTIRE home, due to its size, I was able to clean my dog's bed and the water was BLACK! The tank for the cleaning fluid doesn't hold as much as I would like, but again this is a smaller cleaner so I can understand. I had some "high traffic" stains in the bedroom and it helped a little, but I think it was not fully effective since they were sitting for a while and I ran out of the fluid. I would reccommend it!