The trellis is a very good looking product, easy to install, and it looks great in the garden; but the shipping is not very kind to it. I ordered two at different times. Both were received with various pieces broken where the box had been torn and damaged. The boxes can't really withstand handling by Fedex. Wayfair was great in having the manufacturer replace the pieces but they sent a whole new product. Kind of a waste and not very environmentally friendly. 3 stars for what Fedex does to the trellis and what you may have to deal with to get a Trellis installed with unbroken pieces.