For the price you can’t beat this chair. There’s so many massage options, it has compression air pockets, heat and zero g features nothing else on the market comes close to this price. The quality is good and with some trial and error relatively easy to put together. The directions are to simple so you’re doing a lot of guess work. It arrives in 3 big boxes and ours came very well packaged and we had no damage issues. We’ve already told other family about this chair because for the price and features it can’t be beat. I will add as others have this chair is definitely built for taller people, the shoulder compressors don’t reach me at all and the neck massager works great as a head massage and I’m 5’4”. My husband at 6’1” it hits him in all the right places. If your big and chubby this is the perfect chair for you.