It is very simple in terms of plugging it in and setting it up.  Unfortunately, it was damaged somehow and the element needed replacing. Old Smokey Co. sent another out immediately at no cost. The problem was one of the screws was stuck and took about 1 1/2 hours to get out. I have had good results with chicken so far, great smokey taste but unfortunately it does not brown the meat cooking at such a low temp.  Great Co. to deal with.....