I am pleased with my purchase. The unit is as expected and meets my expectations. Some reviews I read referenced difficult installation. Installation was easy. There were literally 4 screws. The wheels were already assembled. The hardest part was connecting the air hoses. The unit has individual control points unlike some others is its price range. The unit has variable adjustments for the recline feature. It is not just zero gravity like some other chairs I read. Overall I am happy. My only concern is having to keep the original packaging for warranty issues. It takes up space hopefully I won’t need to use it! Thanks for my first massage chair!