I am impressed and filled with gratitude!. Fireplace arrived on time but had acquired damage on the top corner, just cosmetic, fireplace works great. This is the first time I ever ordered from Wayfare. They not only replaced the fireplace but told me to donate the damaged one, did not have to figure out how to repackage and send back.  Greatest customer service ever, besides the product itself is beautiful and works perfect!! Thank you Wayfare!!