I chatted with someone in service that gave me wrong advice. She told me to do as the instructions said. I told her there was an A A to plug in together as directions said. Then it said to plug B To B . there was no 2 B's! There was B and C. I looked for 1 hour trying to find that other B and trying also to find the other C.  Finally, just plugged B into C and wa la!!!
Please send correct instructions with your trees, very frustrating for a single widow who never set up a fake tree! The thing fluffed out beautifully. However, sells man I chatted with before purchase told me it had lightly flocking on tips, that is the only reason I purchased this tree, well it did not have flocking! You should get a 3, but Wayfair has been so kind to me in other purchases.