We received this item pretty fast, however, the packaging was poor, and the base was busted off when I opened it. My husband tried to fix it by bending the nails to go back in the holes but the sloths in the base did not fit the bottom of the snowman. He had to completely reglue after taking the brads off.  Needless to say, it is a poor job on the base. After that being said, the rest of the snowman was in good shape, and it is as cute as the picture. I gave it a three out of five stars due to the poor craftsmanship on the base.