We've had this vacuum for a few years and it works just fine. However, the power corder is starting to show wear due to the mechanism that retracts the cord back into the machine when you're done using it. It will start to become a safety hazard as the cord becomes more worn down. We've started wrapping it with electrical tape in some spots. My last vacuum lasted over ten years and we'll be lucky to get to five years with this one. Big disappointment.