Received this product on Thursday. Firstly the DPD delivered to the wrong address and said they delivered to my address. Luckily my neighbour noticed it in the front door when they returned to work. Why on earth would you deliver to a house with no porch when mine had an open porch 

Secondly regarding the package. It was not what I expected. According to the previous reviews, people say its a good quality bed, well its not showing good quality yet... No instructions in the box, not sure how on earth am I supposed to fix it. Contacted customer service, and waited ages, only to be told closed. This is poor customer service. This is before I even fixed it. I checked all online for instructions but couldnt find them. Now my son will wait till Wayfair can get back to me, so I can get the bed fixed. 

Thanks, guys for nothing