I was overjoyed when I bought this kettle because its so cute and works so well. I cared for it by only using filtered water, made sure it was always full thought I'd have it for years to come but it died and I literally have to make a screwdriver to try and fix it because I refuse to take it to the dump and buy a new one. (its like brand new no scaling or anything) it is put together with triangle screws! Interesting!!!  The reason I purchased this kettle in the first place was I thought it was built to last and I was tired of replacing cheap kettles every couple years and hauling off more plastic waste to the landfill. Looks like kitchenmaid is no different :(