I'd rate the pillows 5 stars and the duvet 3 stars, so giving this review 4 stars as an average of the two. The pillows are amazingly comfortable. They seem on the firmer side for memory foam but once your head has sunk in for a few minutes they feel like just the right amount of support. I haven't had any neck or shoulder issues since switching to these pillows, as I used to get with some other pillows. The duvet, on the other hand, I'm afraid can't really compare to the luxurious feeling of a down duvet. It feels heavy and lifeless in comparison. It's definitely an improvement on a cotton or synthetic duvet, but we've switched back to using our down duvet for our bed and have kept the bamboo duvet for the spare room instead of the synthetic duvet we had in there before.