Received 2/3 of our package, one was sent back and never delivered and the tracking said it had been damaged in transit. So then all 3 were replaced, out of 5/6 packages 4 were damaged. We were offered a 25% refund by Wayfair without even asking, but I told them I'd like to put it together to make sure nothing else was wrong. I build the first 2 parts with no problem, then after building the 3rd piece and attaching it, can see it's very noticeable that it's a different shade of gray. So I ask Wayfair for the refund they offered and they said I shouldn't have been offered it in the first place. They say it's now in the manufacturers hands, and they won't give me anything back. I even show them the screenshot of their offer, and nothing. Terrible business.