what's amazing about samsung earbuds is samsung has done nothing to redesign their ear buds so they don't constantly fallout. this complain is very widespread over the past few years. they will do their best to reply to these complaints and attempt to make it appear as a "user problem" when in fact it's a design issue for many people without the "right" ear type. expensive gamble to find out you have the wrong ear type to use these ear buds. be fast to return them if they fallout alot. that is guaranteed not to get any better & they will sit in the case unused for many years.