We received the order in just 3 days, it was delivered on a Saturday, which was awesome.  The instructions were easy to follow and the furniture was easy to assemble. All the parts fit nicely together. The furniture is solid and sturdy.  The drawer rails are not secured in the back, so the larger drawers tend to slide sloppily. We remedied that by adding a screw in the back of the rail.  The manufacturer should have done that.  I liked that extra screws, nuts and washers were provided.  The other problem was the corner of the drawer box of the entertainment center was damaged. I called Customer Service and they said they would send me a new drawer box right away.  Overall it looks awesome in my house and we are satisfied with this product and the customer service we received.