I was a little nervous about ordering a couch online before testing it out, but because of COVID we didn't really have a choice. Wayfair was the only place that had pretty good reviews and an approx delivery date. Delivery arrived on time, took me and my partner only an hour to put together! The instructions are very straightforward and the couch looks amazing. Was a little stiff at the beginning, but the more we use it the more comfortable it becomes!! We love it!