Very pleased. If I had to change anything it would be higher up off the floor, too low for me, I'm tall. I did raise it up by about 2", bought 4" legs and raised the 2 coasters (On pull out) with blocks of wood painted black. Another change I'd make are the back cushions, I'd make the 3 reversable ,without the black fabric and velcro. Other than those 2 tweaks I like the couch. It did come in 2 boxes, on 2 different days. Packaging was Chinese cardboard (very thin) and there were areas that were torn open exposing the couch fabric which was in a thin bag of plastic. Luckily no damage to the couch! Packaging could be a bit more beefy since it's Fedex Ground and one person...dragging it to door, no handtruck!!! One package 101 lb's and other 87 lb's. Wicked easy assembly and interesting way it was packed. You need to check all over for cushions which are placed in every hollow of the couch and chaise.