This unit was exactly what we wanted. I did notice a few scratches on the painted black metal when it arrived, but they were minor and didn't deter from the overall appearance. I did find it odd that all they included was a zip-tie and a hook to anchor it to the wall, because it definitely needs to be anchored to the wall if you're actually going to use this to hang coats or purses on. We used wire and that has worked perfectly.