The box this mirror came in looked like it’d been tossed around, a lot. It actually had been duct taped in one spot. When we opened it, it was completely shattered and shards of glass went everywhere. I called Wayfair but was told someone would contact me in 3-5 business days. Have always had such great experiences from them but have to say this has been very, very disappointing. Hoping to have it resolved very soon.