Firm but not too firm.  Offers good support.  My Father has Parkinson’s Disease and was having a hard time getting in and out of bed.  His previous mattress was made of foam, but the added layer of wrapped coils on this mattress give more structured support.   

I was on the fence about trying a bed in a box and not being had to see and feel the mattress, but after reading all the reviews I figured it was worth taking a chance.  The mattress was a Father’s Day gift and 
so far so good.  

This mattress was within the price range I could afford to spend and 
it has exceeded my expectations.