Quality and comfort exceeds expectations. The seat is fairly wide and spacious which is nice. Seat cushion is comfy for how thin it is. It's not terribly easy to cross your legs in this chair because the metal arm pieces extend pretty far forward, but I understand that won't matter to most people. When the chair is empty and I push it, the wheels make a slight tinny metal rattling sound, which isn't terrible but I could do without it. Overall it's great