Update
The customer service from Wayfair is very supportive and helpful. Now we are waiting for the replacements. Thank you very much for your kind assistance and hard work.

1st review
After reading many good reviews here, It’s not what I expected. I contacted for parts replacements since returning these huge pieces are very difficult for a new mom. Now I have to wait for shipping the replacement parts for about 3 weeks again.  I will update about it here.