I ordered two black chairs and was sent one black one and one grey one.  Wayfair Customer Service was exceptionally responsive and within 2 days I had the correct chair delivered to me.  Five star service.  The quality of the chair is worth three stars.  Since I had three chair bases to work with, I picked the best two of three.  The "chrome" has some marks, but it is passable.  There were some rust marks on one of the bases, so I stuck that with the grey chair for return.  The assembly was pretty easy.  One of the chairs had a sharp edge on the bottom right of the seat.  I could easily scrape my leg or tear my pants if I am not careful.  Rather than deal with a return, I used a metal file and filed down the offending part.  The finish is now gone, but the area is smooth.  The way that chair sits in my office, no one will notice.