This is my first Wayfair purchase and I couldn't be more pleased. I ordered this bed on 1/31 and it arrived yesterday  5 days later. The package arrived in good shape with all pieces/parts intact. I had looked at dozens of beds and read lots of reviews before making this purchase and chose this one because it had the features we wanted for my son's room: low to the ground, enclosed frame to keep junk from collecting beneath the bed, sturdy frame and slates, no box springs required, black finish at a very affordable price (at least 1/2 the price of comparable bed frames.) It took about an hour to unpackage and put together. Instructions were very good and there were no additional tools required. The slate system was incredibly easy to construct with its snap-in technology  no screws to split the wood. It looks great and is the perfect addition to my son's teen room. Thanks!