I am sorry to give this a low review but I have to be honest. The chandelier is very pretty, but this is where the good part ends. There is a metal bar that runs through the middle with a screw on each end.  This screw is suppose to go into a ring that latches onto the chain to hold the chandelier up. The threads on ring start too high for ring to grasp onto the screw. After 3 trips to hardware they had to put an extension on the screw-even hardware guy said not very well designed. 
Now for crystals-the top ones went on easy, the bottom not so much. Each strand just about made the lower plate and the small thin metal clips I just bent slightly and hope they stay in holes