The product is great. It looks great in our remodeled home. We have ordered four items from Wayfair in the last two years. Dresser, bed frame, kitchen table, and a mirror. Only the mirror did not have shipping damage. Thankfully Wayfair has the best customer service. They replaced or are replacing the damaged pieces. We decided to use a stain pen to fix the scratch on the bed. Highly recommend this bed; it looks good and is constructed well.