The desk arrived in a timely manor. It appeared to be packed extremely well for protection against damages. The outside of the right side of the desk  under the top was crushed which indicates to me that it was already damaged prior to packing. So much for quality control! Fortunately I had two friends of mine in the furniture repair business assemble the desk and they were also able to repair the damage to save me the trouble of sending it back. It's not 100 but I can live with it. For the price it should have been perfect. So for that reason I gave it 4* instead of 5*. If you are looking to purchase a desk that resembles oak in finish as I was, this is not the desk for you. It resembles cherry, there is a lot of red in it.