This review is only for the product, not for the overall ordering process.
I ordered the chairs because they match what I already had. Once assembled, they look exactly like the online photo and are very sturdy and comfortable. It was clear in the online ad that assembly was required so no surprise there and assembly was relatively simple. All parts and the necessary tool were included.
Finishing quality is spotty. The chairs could have been more finely sanded before being stained. There are several areas that are rough to the touch. This is true of the entire set.