I waited impatiently to get this duvet set and when it finally arrived I was jumping for joy!  I could finally put my newly painted room together. The color matched perfectly to my monitor, matching with colors in my new quilt. However, in opening the box I realized the “insert” for the duvet was missing. How disappointed. I ordered this set solely because the “insect” was included. I contact customer service and they apologized for my troubled and said they’d get right to correct the problem. I’ve purchased from Wayfair many times over the years and have always been pleased with product and customer service, therefore, I expect no problems resolving this matter. They offer extremely good products and customer service.