The one star is actually for customer service.  I ordered 4, and EACH ONE had defects.  Misaligned holes, rust coming out of another, missing foot bumpers (which are nailed into the frame and therefore not replaceable), damaged fabric.  Not a single one of the 4 of usable.  I sent about 10 pictures to Wayfair indicating where the manufacturing defects were in EACH chair, and to Wayfair's credit, they refunded all the chairs.  I subsequently donated the wonky chairs to a local thrift store.