This rug looks way more plush than it actually is. The shag feels very coarse and wiry. I could tell when it was delivered that it wasn't going to be as nice as I was hoping because it was very light weight for a 6x9 rug. I am using this rug under a formal dining room table, so although the texture wasn't what I was hoping, I'm not returning it. It looks nice, just doesn't feel as soft as I would like. I definitely would not use this in an area with high traffic like a living room.