I was nervous about purchasing this rug without seeing it first. I didn't want to have to deal with returning such a large item. After reading every single review and a lot of back and forth with another rug I read through the details and saw the pile height was way better than the other one and not that much more in price, so I went for it! It's so soft and the colors match the picture perfectly. I love everything about this rug! It was also delivered very quick! I'm very happy with this purchase.