I bought this a couple of weeks ago, replacing a previous LG dryer that i owned for 13 almost 14 years.  I came back to LG since my previous one lasted so long with out issue.  So far love it. The only problem I did run across was when I switched the door from one side to the next and it didn't latch properly. It caused the dryer to stop during the cycle.  Once we adjusted, we had no issues.  I love the app feature that helps diagnose issues and let you know when the dryer is complete. Not a neccessity nor the reason I chose it but its a nicety. I haven't used the steam feature just yet, since I didn't have the right hook up, but plan to get that updated soon.  Clothes come out dry in record time, especially towels.  Easy to use and a beautiful addition to my laundry room.