I was very hesitant with the idea of buying chairs that I had to put together.  I called Customer service  they were very reassuring, telling me of the many comments about the ease of putting these chairs together.  The chairs were delivered in 5 -7 days . They came out of the box with only needing  the screws put in the arms and attaching the arms to the chair ...it was so easy , the directions were great . 
 My husband  was shocked and said this was the 1st thing he has put together in a long time that had extra parts ..he was a happy man. 
The chairs look great are very sturdy , well built and very comfortable, they rock nicely and fold easily for storage in the winter. We are very happy with the ease of getting in and out compared to other Adirondack chairs . One of my neighbors loved them and was ordering them also. 
 We are extremely satisfied  with our purchase, guality of the merchandise, customer services help and the quick delivery  .
Kathy A