Four-and-a-half rating, really. Purchased two, and these chairs arrived quickly and well-packaged. Only assembly is placing the cushions and attaching legs, which are stored in a zippered compartment underneath the seat. We attached felt protectors for use on wood floor. The fabric is soft textured, Berber-like. Some minor irregularities. Color is more a pretty soft cream than white. Chair seat is wide and deep, perfect for curling up. Ottoman is cutely shaped and a good height for comfort. Only drawback is that the chair seat cushion is very, very firm, not making this the most comfortable chair. Hoping cushions will soften over time, or I might replace padding insert. Overall, good for the price, nice looking, but pieces may work better in non-main seating area. Happy with this purchase!