This is the best coffee maker i have ever owned my favorite part is the options of hot coffee or iced coffee. There is also a little tray to playce your single serve coffee cup. You can choose how strong the coffee is and there are many ways to set how it is made. There is a timer so its ready to go first thing in the morning. It takes about 8 minutes to brew 12 cups. It comes with a reusabe filter so you dont have t worry about those white disposable ones. It can all so make hot water. And you can choose how hot you want it. It realy is a good machine.