The window unit was very easy to install and start up. Love the fact that it comes with a very simple, but yet effective remote. I use this window unit in our Florida room to keep it cool. The unit did its job worked amazing. Did not waste that much electricity. The physical remote was easy to use, and had all the same conveniences of the unit. Here comes the bonus! The app, is a bit persnickety. But I do like the fact that it allows me to sync it up to my Alexa and I can control the AC from anywhere in the house prior to us going out to the Florida room. my teenage son love the app because he could set it for him and his friends from his phone and be cool. However, the app is still a work in progress. The unit has so many moves. That makes it so easy to get the best temperature or even remove humidity. Overall, we love this window unit. The only dislike we do have is that the app that is a bit cumbersome.