We had a glitch with the "Guaranteed Delivery Date"  Chair was supposed to be delivered on Friday, however we had to wait until the following Monday for delivery.  This was particularly upsetting since we had arrange to be off so we could be home for the delivery.  Had to take an extra day off as the result!  We received no adjustments for our inconvience.  The chair is very comfortable and has lots of room! The color is as described with the exception it is not a solid brown, but has a micro checkered design which is very nice.  The feel of the material is very plush. We bought the chair for our disabled relative who often takes extended naps in it.  Very satisfied with quality and value of this chair!