I own eight of these Adirondack chairs. The oldest chair is approximately eight years old. The chairs are a great quality and the customer service is even better. One of the slats broke in an ice storm, I wrote the company asking for a replacement slat. I had an immediate response and rather than send a send a single slat they sent me a brand new chair. The chair was out of the warranty period, and they certainly stepped up and went above and beyond. I will certainly buy again