I bought the oak color which I like a lot and it came by UPS a few days after I ordered it.  I just had a friend help me assemble this unit... I got all parts and pieces and nothing was damaged, however one of the pieces of wood (the base) had a few rub or scratch marks on it but luckily it was a piece that won't be seen, otherwise the other pieces were clean and unmarked.  I finished putting all my CDs and DVDs in this tower and I just love it, you can get creative and do different things with it and I still have room for more CDs or DVDs.  It spins well and is great for my small space.  I highly recommend this media tower.