I LOVE this washer/dryer. I have a family of 5, plus 2 cats and 3 dogs all inside. I was a little worried when I saw the “normal” cycle would take 4 hours when I started our first load. A month later, I have used a lot of the other cycles offered in the machine. I like that I can taylor how much fabric softener is used according to my preference. The app allows the machine to let me know when to remove the clean clothes/towels/bedding. Even the longer settings save me time.