After successfully using HomeKit products from Schlage for years, I decided to purchase an August lock for my mom because we needed something that wouldn’t affect the exterior lock aesthetic.  I wanted to love this lock but it just doesn’t keep the connection.  In a home filled with successful devices running on her Wi-Fi, I just don’t buy that the distance from the connect to the lock (which is like 5 ft) or unreliable Wi-Fi is the culprit.  The product is...what a complete waste of money.  The annoying part is that the WiFi model was announced right after we bought this model,  Try that version instead.