I was so excited for this vacuum and it's such a disappointment. I have a German Shepard so I need a vacuum that can actually get up his fur. I have to vacuum the same spots about 6 times for it to only get some of it up. I clean it often and recently resorted to taking the entire bottom apart. It's pretty terrible on hardwood as well. I have the carpet shampooer which is amazing so this vacuum was a major let down. I will be going back to Shark once this one dies.