Although the freezer is functional, I encountered a major issue upon its arrival. While unboxing it, the door came off and fell to the floor. I examined the cause and found that the underlying metal piece was bent downwards, resulting in the door not staying in place. I had to use a tool to straighten the metal piece and then reattach the door. As mentioned in other reviews, the quality of the freezer is quite poor. Therefore, I recommend purchasing insurance before making a purchase. Nonetheless, it does serve its purpose in freezing items.