The quality of the product is of great value, but the design of the (2)  lateral reinforcement wire placements is not conducive to vertical stacking of dinner size plateware front to back, and the elimination of cross backing wire placements from the original design (where silverware could rest on rack 
w/ out falling thru) needs to be factored back into the new design.
These corrrections would make this a much better user friendly product, w/ out the current hassles of keeping utensils from falling thru and dinner/ salad plates from falling over and potentially breaking.