Overall, this was a great piece.  It is very sturdy and pretty.  I am pretty good at putting furniture together and this took me about an hour.  I did somehow manage to put all four of the end pieces of the slat structure on backwards and had to undo a bunch of stuff.  The written direction are not great, I didn't try the video directions.  We were missing a piece of hardware (cotter pin) and one of the holes with a pre-attached bolt was set too low and the screw wouldn't catch it, so there is a loose slat.  We needed it for Christmas guests, and I haven't called to request the parts yet.  It will hold up for now, and we had and extra pin in our garage.