The instructions weren't very clear, but the item worked for what I needed. There are 2 reasons that I took 2 stars away. The first one is that some of the pieces were mislabeled. The second reason is that there were 2 pieces missing (#16). Due to this, I could not install my shelves.= (bummer). There was no need to return as it was already put together and the boxes were practically useless after they arrived. So that is the reason I stand by my 3. If I could have used the shelves, it would have been a solid 4.5 easy.