Very happy with this rug! Very plush! Color is perfect. There is a slight smell at first, but all my rugs had it. Doesn't last long. I did run into a size issue, but it was one I could work around....6" short on width. I called & I chose store credit as a solution. Customer service very helpful & friendly. They really do care. Shipping was decent & great packaging. I have purchased 3 area rugs & a runner from Wayfair and would recommend any or all of them to anyone needing a rug.