I could tell when I received the package at the rug was of low quality and not how it looked or was described on WF. It looked land felt like an outdoor rug. When I opened and rolled out the carpet, it was clear it would never lay flat. The round roll was flattened. Should have had a tone to prevent that. So frustrated thinking about the return process, I cut it up and threw it away. Never had problems before with Wayfair orders but this was ridiculous. They really should curate for quality but that may be my last order on WF.