We bought model CM2035b only a few months back. First it leaked all over the counter. My wife worked around that. Now the carafe lid leaks like a sieve. I went to the B&D recommended parts supply and it says neither the lid or the carafe are available.....this on a coffee maker we bought in the past six months? That is ridiculous and unacceptable customer service, talk about not standing behind a product. Can the company resolve this matter? Maybe B&D should stick with consumer power tools, I think the company does better with those.