We really liked the look of this chair when we received it. We were looking for a smaller recliner so the size is perfect. Loved the grey color and the material is really nice. There were a couple downfalls though in that I found it was REALLY hard to close once you had it open! My husband had to remove one of the springs to make it easier for me to close. Also I ended up with a stiff neck as the headrest was too puffy. My husband had to remove some of the stuffing and now it's perfect:) Good thing my husband is handy☺