I cancelled this order the very next day after ordering - website offered “ cancellation “ as an option ( this is offered when the item has not been shipped yet according to your online policy ) . However even though it had not been shipped yet , my cancellation was not honoured . I didn’t even open the box as the frames were the wrong size ( my error ) . I was charged $43 for shipping - not impressed by this ! Probably will now put “ Wayfair” at the bottom of my priority list for ordering anything in the future !