As everyone else has connected, the crib was fine until we needed to covert it to the toddler bed. The packaging was very misleading and the crib does NOT include the necessary toddler rail. Not only does it not include it, as the packaging indicates, but I can't find the rail to purchase anywhere! The few Graco universal toddler rails that I have found specifically state that they are not compatible with the regular Benton crib. I'm really not sure what to do at this point, as my son is exceeding the height limit, but I need a safety rail on the front.