I got this as a Christmas present and I was excited to use it. I put it all together and what I thought was clipped in the cleaning pad. Apparently it was in the compartment all the way and the cleaning solution started leaking out the entire vacuum. After trying to figure what went wrong I realized this is a terrible designed appliance and will be returning it. It’s not easy to use if you can’t tell if the pad is “locked” in place. Do not buy!