The customer service rep was fantastic but the item is only a poor substitute for what I really wanted. The item itself is good for the furniture it is intended for. I needed a round cover for a large expensive daybed that I purchased from you and which you still sell.  You were out of stock for many months for the proper cover for my daybed, then you discontinued it.  I am very frustrated from having to try several items and keep returning them as they didn't fit.  I will make do with this cover but I am very disappointed that you don't carry the proper cover for an item you sell.