We've had this fridge for 6 months; no issues. The door-in-door is very convenient for those items we use frequently, thereby keeping the rest of the fridge contents cold. The craft ice is great; it stays solid for a long time, especially in our thermal cups. We like having dual ice makers. We have only used the top drawer as a refrigerator door so I can't speak to its freezer capabilities, but we like the easy access to things we use frequently. The design works well for us and we've had none of the issues described in other reviews. We had a different LG french door refrigerator for 10 years that we were also very happy with but when we sold our house, the buyers wanted it. That's why we purchased this one. Very happy with it.