No problem with the order and shipping.  The item is solid and doesn't give the feeling it will tip (but ours sits in the corner of the mudroom and couldn't tip anyway.) It looks neat and saved us from having to buy an expensive storage piece.  We also use a coat rack in the bathroom for the towels to dry, and used to have one in the bedroom for when people can't seem to make it to the closet to hang things up.
The extra arms on this one come in very handy. The lower arms hold dog leashes, but would be good for kids. The top arms are covered with hats. The finish is attractive.
Don't fret about design when looking at coat racks because the coats cover everything anyway!