This is my second time to purchase this toaster. We liked how fast it toasted.  It started not toasting after a yr of owning it.  So I went and bought another one.  This one seems like a lot cheaper version.  Plus it definitely is not toasting right.  Part of the bread is cooked, part is not, and the other is burnt.   Very unsatisfied with it.  Tried to find an e-mail address to contact the company but could not.