Mine arrived with an ugly hole. The packaging and wrapping weren't damaged. It was mailed out that way. It's too bulky to send back / won't fit in my car. I reached out to customer support and the "best" they could do was refund $25. Your money is better spent with a company that priorities the quality and care of its products before they're shipped to their customers. 

It was easy to put together and looks great in the room, but don't expect great customer service when it arrives damaged. I've ordered from Wayfair in the past without issue but after this unpleasant experience I won't be ordering again.