Bought this couch in May and the past few weeks I have been hearing a noise when reclining. I am only 150 lbs so I didn't think it was overloading it. Today I heard an even louder noise. I tilted the couch backwards and saw 3 springs coming out of the bottom. There were 2 clips that were on the floor. Apparently they came apart and allowed the springs to bust through the bottom. I looked at the paperwork that came with the couch, and it said Parker Living Heritage! I now believe I was sent the wrong couch.