I was impressed from the start with this coffee maker. The overall look is great it does not take up to much room, I love how the water compartment comes completely off for proper cleaning. I love that it has a no touv feature for the old pods and discards them into the side container without me having to even touch them and then once it's full i pace the pods into the bag the company sent and once that is full I drop it off to my local UPS and the company recycles the empty pods which is a great thing for the company to do they will even send another bag with paid postage when needed. I have never had a coffee maker like this so it's been a learning experience. I love that the company sent 3 sample boxes so we can really try them out and fighure out what we like so far we haven't found one that we dont like. I will definitely order more once we get through them all and I cannot wait to order the holiday flavors.