Our TV stand arrived badly damaged in two places! Wayfair were very apologetic when I called to report the damage but I was then passed to their supplier (a foreign man called Omar, who spoke very  little english)! Eventually he agreed to replace our tv stand but nothing further was heard from him! I then received an email from wayfair offering me money off if I kept the original item as no replacement was available. Totally confused as to who i was dealing with i waited a couple of days and then called Wayfair as they hadn't bothered to contact me. By this time i was fed up with the whole business and accepted a part refund to repair the item myself!
We love the tv stand but would strongly urge anyone thinking of shopping with wayfair to think again and use a different supplier!
Thankyou