The product we purchased had been assembled and taken down prior to our purchase, even though we ordered a NEW product. There were scratches on top surfaces and screw holes that had been over-screwed previously, making assembly much harder. There were missing screws in the re-packaged plastic that were needed to assemble. "Brown" coloured bits were sent for our "Grey" unit. One hinge was so bent, it had to be hammered back to shape to be usable. I've notified Wayfair and I hope they respond, but as it stands currently, I definitely would not recommend Wayfair. I truly hope our order was a one-of problem that slipped past quality control.