This was hands down the most frustrating and negative experience I have had with Wayfair and Anji. I purchased this item in late July and scheduled assembly with Anji for August 3. The pro did not show up or call- just marked the job as complete. I finally reached a bot through the chat feature and got the appointment rescheduled for 48 hours later (as an FYI, they will not schedule anything faster than that) so now on Wednesday guess what? they cancel last minute (2 hours before appointment) and reschedule for 48 hours later... I call and eventually get customer service and the assure me the pro will show up on Friday. I get up Friday and guess what? I have ben rescheduled again, but this time not until the following Thursday. Seriously? Oh but good news, they offer a $10 credit toward my next assembly.  (funny/not funny) Because of this I cannot even give the item one star (but must in order to post this review) and may return it