While I ordered the Charlotte Framed mirror and Gatco sent the unframed mirror, I have to admit, these are beautiful, top quality mirrors. Sadly, I had to return them because I really wanted a framed mirror and needed a smaller size. That being said, all of our Gatco mirrors arrived in pristine condition, were very sturdy and beautiful craftsmanship. That coupled with Wayfairs customer service have made us very happy clients!