Delivery of our fireplace was very quick and there was no damage at all. The wood tones were even more attractive than in the pictures and the fireplace flames are amazingly realistic.  All the parts and hardware were provided and the instructions were certainly adequate for the assembly process.  We took a little extra time to glue some of the key pegs and seams and the assembly time was just short of three-hours. No assembly surprises.  The new soft-close bookcase door hinges worked great but consider attaching them to the sidewalls very early in the process just to simplify positioning them appropriately.
We have found the fireplace heater gets the job done in our retirement center apartment living room.  Could not be happier!