This is a beautiful couch!! It looks so much better in person. If you want something that looks glamorous then you should definitely buy this couch. I gave it 5 stars only for the way it looks. As for the negative, I had to wait 5 weeks to receive this sectional and dealing with both customer service and the company who delivered it to my door was a nightmare. I will never order from Wayfair again. As for when I finally received it, although it was packaged nicely, after unwrapping everything you had to figure out what goes where. Only some pieces were labeled so it was like putting a puzzle together. The couch is not that soft but maybe after sitting on it for awhile it will get better with time. And it came with 2 pillows that didn't even match so I won't be using them!