This is my first purchase from Wayfair.com.  I am very happy with my purchase.  This ottoman came complete.  The lid goes up and down smoothly with what seems like very durable hinges.  Perfect height for in front of the couch.  Just an FYI...there are no buttons on the top of the ottoman.  They are just six indented spaces.  Never the less, perfect for our needs.  I will say, the inside is a bit stale smelling, but is fine if left opened for a bit to air out.  I also threw a dryer sheet inside to make it smell fresh and clean.  Nice and deep to hold blankets.  Looks great.  Just like pictured.  Got it on sale.  Great piece for the price.  Perfect for our family room.

Pros: Comes assembled, exactly like pictured, durable, lots of room in it, smooth to open and close.