Very quick delivery on these planters.  I ordered 5 medium and 5 smaller planters and all but one arrived undamaged.  Took a photo of the damage and another was sent immediately.  Very pleased with the look of these items and price paid.  Had to drill drainage holes in the bottom which was fine but they look good and I like the fact that they have inserts which means you don't need to fill two thirds of each planter which saves a lot on compost.  Put some rocks/bricks in the bottom part so that it is not top heavy.  Very pleased with the service and product