Very comfortable couch. It is soft and really nice to lay down on. It is firm but not like painful firm that you would regret buying it. Being on the short side, this couch is perfect. I can criss cross applesauce my legs and be happy (I am 5’1’) but my feet don’t touch the ground. I also am not sitting up straight because the seat is wide. I just feel like this is a couch to curl your legs on and just get comfy. For taller individuals, the back part might not be as supportive and the pillows would be your saving grace. It is a beautiful couch. If you’re looking for a couch to just cuddle into - look no further. The shipping peeps were very friendly, helpful, and efficient.