So far we've been very pleased. My husband actually likes it better than our everyday couch because its so firm. Personally, I think its a little too firm but I needed a sleeper sofa in my office and  I wanted a queen, but it couldn't be too long. It was perfect in length and I've actually slept on it when my husband got covid.  The mattress is not as I was hoping so I added a memory foam mattress topper and I slept like a baby.  I was also very pleased with the communication of the status and when it was going to be delivered.