I am extremely disappointed and frustrated with my experience ordering from Wayfair. It feels like the priority is taking customers' money rather than ensuring they receive their orders. I placed an order in November and still have not received my lamp because it was delivered to the wrong address.

When I reached out for help, I was told I need to file a police report for an item that Wayfair delivered incorrectly. This level of customer service is unacceptable—no one has been helpful, and my concerns are repeatedly ignored. I am deeply dissatisfied with this experience.