I received this Dec 19 2017 but because we were building the home.  It was stored in the heated garage in a secure location.  I did not unpack it until 12 Nov 2018 and the headboard was cracked in several location and the wooden dowels were broken off in the headboard.  I have called the toll free number twice to get customer service without response. The color, and material seem very nice. I would just like a replaced headboard.