Bought two chairs, they are solid and putting them together was quite easy. Got also bell glides for them to protect the floors - Master Caster 70178 Low Profile Bell Glides for Office Chairs, 2" Base Diameter, 7/16 x 7/8" B Stem Fastener, 5-Pack, Black - and they did the job nicely. There were no issues whatsoever with the packaging and all the parts came without any damage or concern.