Was a wrinkled mess! You put in plastic and take the air out so you can ship in a smaller box. The comforter is very thin and this time of year is okay cause it is so hot here. I will have to get something heavier for this fall but it won’t be from you. This is not the way to do business and I was so disappointed. I have seen reviews all over your site with the same type of reviews reviews. There is nothing that can be done about it now.  Lesson learned!