The bed itself is beautiful and I am happy with the product. The delivery of the bed however was an actual nightmare.  I felt like I had to harass the customer service team for over three weeks to get my bed delivered. I think after the 6th delivery day the team arrived with a full bed. There were a lot of very uncaring, misinformed, and rude customer service who you could tell just wanted to get off the phone with you. I will say to that as well that there were a few very helpful and understanding people. I will hesitate to buy big furniture items from wayfair in the future because i hate dealing with this stuff and do not want to put myself in another situation like this ever again.  In hindsight i got everything i asked for, but it was a big hassle and headache that went on for far too long.