This bed is a good size, easy to operate, and the mattress is very comfortable. 
However, the front part that is most visible when the bed is closed came with tons of scratches. We actually asked for a replacement part, and received it in a timely manner, but that one too had scratches and a big dent. I suspect that if we asked for a new part, the story would just keep repeating itself. For the price, this is unacceptable.