Ordered for my son to surprise him this upcoming holiday. The item came without all of the parts. As a disabled vet, I was asked to take the item to FedEx and had to decline. Then, I asked for a refund to buy a different christmas present and was told that this would not happen until after they receive the item. This wouldn't be until middle of JAN........ If you have a family, don't even waste your time with these people..