We love how big it is, it fits nicely in our living room, and coordinates well with our colors. The assembly was a little difficult, as we had a hard time getting the top screws to go into the pre-drilled holes. Once we had it all together, we discovered one of the legs was drilled wrong, so we had to wait to assemble, upon the replacement leg arriving. A bit inconvenient, would have been great customer service, on your part, if you would have over-nighted us the replacement part. But...alas...I believe great customer service is a thing of the past. 
All that behind us, we are enjoying it. MAYBE you can show GREAT customer service to the next customer. Never too late to start!