Wayfair sent me a RETURNED ITEM! I contacted them and gave me an option of deducting 20 off from the price coz I have the ceiling fan installed(if not for my resourceful electrician it wouldn’t work). But customer service said it was not a returned item, our electrician said that parts were missing and the wires were already cut. The shape of the changelier fan is crooked, the styrofoam inside the box were all in pieces not in one full piece so I know it was a returned item.