Three out of our four chairs were great.  Initially we were sent an uneven wobbly stool as our fourth. We tried to arrange an exchange and, over 25 emails later (most of which were repeats or confusing), we received our replacement. It is also wobbly!   Dealing with Wayfair on this transaction has been extremely frustrating, time consuming, and just short of a nightmare.  

We are seriously considering never shopping with Wayfair again.