We are first time customers looking for quality, value and selection. After viewing many websites we found Joss and Main. We also wanted nature materials for a carpet and were pleased with the selection of wool carpets offered by Joss and Main. We found the size and style and were pleased to find it on sale. Shipping was free and the rug arrived within a couple of days. It matches nicely to our decor and new sofa and love seat. We are looking for addition rugs for the house and will turn to Joss and Martin for those purchases.