This Review Is Exclusively For The Crib Itself And Nothing To Do With The Horrible Shipping Experience.Pros: *Absolutely Lovely And Wonderful Finish For That Vintage Gray. My Wife And I Were Totally Floored Because Item Pictures Do Not Do This Crib Justice. I'Ll Post Pictures Once Crib Is Setup.*Arrived In Mint Condition, No Broken Pieces, No Chips, Nothing!*Design Is Terrific, Very Gender Neutral, But We'Re Using It For Our First Baby Boy*Quality Piece Of Furniture, So Glad I Changed My Mind From Another Crib To This One.Cons:Toddler Conversion Kit Sold Separately, So That Means Mo' Money From Our Pockets (^_^)Conclusion: Elegant And Excellent Quality Furniture You Will Love Staring At And Safe For Your Baby In Case He/She Starts Munching On The Wood. Good Luck!