Rocking chair was delivered Tuesday 01/26 --- I put it together on Tuesday evening , took about 45 minutes. When I sat in it , the glue on the left arm broke loose. I sent an e-mail to Darby Home Co® and one to Wayfair. Today , Thursday the 28th, I received an e-mail from Darby Home Co® stating they were sending out a new arm . I also received an e-mail from a person from Wayfair  stating her concern about the chair  ..As of right now , I'm happy with the service , we'll see how the chair ---- Chcuk