I really liked this clock however it arrived with the glass in shatters.  The clock was in one sheet of bubble wrap with thin styrofoam panels in the front and back and then boxed.  The box was cut which explains why the glass broke.  It was delivered by Fed Ex.  When I contacted Wayfair I was told that I could get a replacement only to find out it was just the glass.  I was also offered a small discount to keep it as is.  Finally I was told I could get the clock replaced which I was fine with if I could be assured that it would be better packed.  I was told that assurance could not be made so I opted for a complete refund which was granted.