This tree came and did NOT look anything like the picture. It was not full at all. We fluffed for two days, and there was no possible way to make it look like the picture. This is the second tree we have ordered this year through Birch Lane, and the first one was defective with lights that didn't work and one of the branches broken. We paid a bit more and were hopeful this tree would look full - as in the picture - and it almost looks worse. The top two tiers of the tree had lights again that didn't work, and the bottom tier had a broken branch. You can see straight through the tree. I would not recommend ordering a tree through BL.