Presentation is everything.
This is how this order was left on my driveway, near the porch.
This is after sending back the first box back. I feel like I got an open box item on a regular box price!!!
Wayfair, Im so disappointed in your COMPANY. I had high expectations in getting my chair for my house, NOT. When u decide to sell open box items, sell them at open  box prices.  .  If I could give a 0 , thats what I would have given.