I was very anxious to receive this item because I am reorganizing my living space. It did arrive in a timely manner - took me a half hour to go through the box and make sure all the pieces were there. It was very daunting to find 23 small bags of bits and bobs - two of them missing. In addition there are also 18 "wooden" parts to put together with the bits and bobs.
I emailed the manufacturer and the missing parts are on the way. I cannot say I am all that anxious at this point to start assembling this - I may have to call in the troops!