One star is too much. I'm very disappointed and dismayed by Wayfair. They shipped a grey rod rather than black. I called the company and they said that they'd get this sent to me ASAP. I paid an extra $25 and kept the gray rod but never received my original order which I'd already paid for. I've left messages and sent a note. Nothing has been resolved. I will not buy any more items until this is resolved. It has been approximately six months and I'm still without the black rod that I ordered. This extreme level of disorganization cannot be blamed on CoronaVirus. I honestly am surprised because the customer service at Wayfair was previously always outstanding. Very, very frustrated. When I try to call them, and have to be on "hold" for 35 to 45 minutes--and just get the recording to go to the website--wow. I think something is big-time not working right. Please help resolve this problem. Thank you. Leslie