My builder chose this GE Microwave for our house, and for the most part we are happy with it. It is attractive and works great and even has a feature we've never used - its a convection oven! Unfortunately, there is one cheaply made part - the knob you use EVERY single time -- which wears out very quickly. It started being difficult to use a few months after we moved in! We got a new one free but our warranty is expired now. I look forward to a lifetime of purchasing new cheap plastic knobs for my microwave.