I have three Level touch locks. I previously owned multiple versions of August locks. While the Level lock is more genuinely more difficult to install, my main issue with the bulky August locks was that guests weee unfamiliar with the locks. It made for uncomfortable moments when guests were trying to leave and could not figure out how to open the door. The familiar design of the Level lock makes it an cornerstone of any smart home. However, I wish the lock was Thread compatible, and worked with Apple HomeKey (neither works on the device currently).