I have had this for almost a month. It makes fantastic coffee and I love being able to make cold coffee as well. The one negative is the water reservoir leaks and this is frustrating considering how much I spent on the coffee maker...I am in the process of seeing about getting a new one as I have tried the troubleshooting tops and it is still leaking. I am hoping ninja is supportive of fixing this problem as I do love the coffee it brews.