I basically like this washer. But there are a few things I'm having trouble with. The drum is so deep that I had to buy a small step stool so that I can reach small items in the bottom. I am 5 feet 7 and 1/2 in tall, so I am surprised that I had such a problem and discomfort from leaning over the edge and trying to reach the items in the bottom. I also miss having a permanent press feature. The delicate cycle doesn't seem to be as effective as the permanent press cycle I have on my first GE washer.