The Faucet itself is 5 stars!  I gave the review 3 stars because it took me over 2 hours with customer support to be able to even buy it!  I live in California where everything is overregulated, and Wayfair's site kept saying that I couldn't but the faucet even though it met California Standards.  As a matter of fact, I wasn't able to get ANY faucet shipped to California!  Wayfair was finally able to correct the problem and I was able to buy the faucet the next day, but I wasn't even offered a discount for all the trouble that I had to go through just to purchase the faucet from them.  I ordered over $1600 in other merchandise at the same time and I really hope that I don't have any problem with those as well.