This machine makes evenly cooked waffles, and the no mess feature is useful. It’s simple to operate. However, this is the second machine we’ve owned: after a few uses, the first one stopped beeping to indicate it was up to temperature (or to indicate the waffles were cooked). So Sage replaced it and the SAME thing has happened to the second machine. I now have to watch the waffles like a hawk and take a guess at when I think they are done. Not sure whether I can be bothered to send the machine back again, but it is very annoying.