Just purchased several weeks ago - Used it 3 or 4 times, OK, but nothing spectacular. Tried to use it end of last week and it would not operate. Panel lights came on, Hit start button, then it let out one spurt of water, and then stopped and would not run. Tried many times using different settings. When I called for a servicing, I have to wait almost a week for one of your serviceman to come (tomorrow). Very disappointed..