This item, along with the 3-pack of soap, was a gift for friends. We have 2 pumps in our house and wanted to share our love for the sensor pump with others. In addition, I was very pleased with customer service when I purchased another pump for a friend and it was defective - it was replaced in a reasonable amount of time. My only disappointment is that your company no longer offers the 6-pack of soap. We really liked purchasing a greater amount of only 1 scent.