I really like this product! It is easy to pour the correct amount of water into the reservoir each morning and get fresh water for coffee/tea. The only issue I see, is that most travel mugs do not fit under the dispenser. I end up brewing coffee/tea in a ceramic mug and transferring it to my travel mug in the morning. Brew time is fast and other than the mug issue, this is a very convenient product! Especially when you only want to make one cup of coffee or tea!