Well, I dunno what everyone else is all upset about... I've been using this slow cooker for more than 7 years and I love it. It does everything I want it to do and more. I love the removable insert that is perfect fro browning on a gas range and then putting into the slow cooker. The automatic warm function is awesome for parties where I can throw it all together in the morning, and it's ready to serve all night long, never have to touch it. Actually right now I'm using the warm function to dedrystalize some honey overnight.