I've had this chair for about 6 months. It's sized perfectly for shorter people. I'm 5'2" and my feet actually touch the floor. The side pillows are starting to get misshapened and flattened. Fabric seems to be holding up. It's quiet when raising and lowering. I find it comfortable, but others in the house who are taller or bigger say it's just ok. It's got a firmer seat. I thought I'd use the charger port alot but I haven't used it once. Easy to put together