This is arrived looking nothing like the photo...rolled up in a tiny package.  The shipping information stated it would "fluff up" after for 48 hours and take shape, but, over two weeks later, with NO weight added to it, no dog lying on it, the bed still looks like this (see picture). We threw away the paperwork, so we cannot return. At $27, it sounded too good to be true...turned out, it was.