This vacuum is very powerful. Bought it t replace a 10 year old Bissell Cleanview. Pulled a lot of dirt out of my high-pile area rug that the old one missed. The turbo eraser tool has been redesigned and seems to use rubber paddles instead of bristles like the older model. While this does make it gentler on furniture, the paddles stop spinning with even the slightest pressure, so you can't really get much beyond surface dirt with it. I would give the vacuum a higher rating overall if this wasn't one of the parts that I use frequently. #sweepstakes