Arrives on time and well packaged. We wanted a rocking chair and this one fit the bill. It does not sit upright like the photo, it leans back so stationary it does take up a lot of space. We agree with another review that it also has a squeaking issue but it’s not too bad. It is SO cozy. I can curl up in it and sleep. Overall there are some cons but not enough to send it back. We like it a lot!