I’ve had this crate for about 3 months now. The side door latch did not stay shut so I had to screw the plastic piece on the outside of the crate so my dog couldn’t escape. Now one of the locking bolts Not sure if that’s the correct word for it but that keeps coming off of the top and won’t stay. My dog can not push the top off but still this should not be happening. I’ve always been happy with Wayfair customer service but they will not do anything because it’s been over 30 days. For the prize I expect way better quality.