Less than 2 years into 10 year warranty (which means nothing as this company do anything to not replace under warranty, it seems, so what is the point) The 20cm saucepan has developed some scratches, despite the product claiming to be scratch resistant. The coating is coming away meaning the pan is now unusable. I use only wooden or silicon utensils for the purpose of protecting my cookware so don't know what has caused this issue, nonetheless the product claims to be scratch resistant, clearly isn't if scratched so easily!