Overall I rate the steamer 4 out of 5. While the unit produces great steam, it has tendencies to cut off for 5-10 seconds which makes it frustrating to wait while steaming clothing. Additionally, the height of the extension pole is too short for me. I am 6"2 and even with the pole fully extended I have to sit on the floor to steam my clothes and my clothing nearly touches the floor. I have a work around for this using a hanging rack, but for the money paid for this unit, I am not satisfied with the height of the unit.