I received this toaster couple of weeks ago and couldn't be happier. It's only a 2 slice toaster but if you like bagels toasted on one side and soft and warm on crust then this is perfect. You can even toast your hamburger buns on one side. Extra wide slots are a plus also. The browning dial gives you a wide variety light to dark. Cleanup is also very easy. [This review was collected as part of a promotion.]