As a first time owner of a espresso machine, I was worried this would be really difficult to operate.   Using this included instructions,  it was not too difficult to figure out.  You will need to go by the manual if your a newbie like me.  
This machine will do hot water, espresso as well as Americano.  The grinder has several levels to choose from.  Experiment until you find the perfect grind for your cup.  You can do single shots or double shots.  It can use different size cups as it is adjustable to fit different sizes.  Temperature control lets you choose from three settings.  The steam wand is easy to use and creates a nice milk foam for your topper.    If your talented enough you can even do latte Art with the wand!  Thanks to this machine, I have not gone to my local coffee shop lately.  This is so much better being able to make my own here at home and save money.