I used the Bissell on my hardwood and laminate floors. It worked great! I followed the simple instructions as how to put the machine together and adding the distilled water. The soft pads that it came with worked wonders on my floors. One thing that threw me off, was how the handle would detach when I didn't have the machine on. But overall, the swivel neck of the machine was very helpful when reaching tough places. I failed to capture a before and after picture.