We used the Starbucks whole beans and used a grinder with this machine.  I have to say all around this is a great machine for the mid-range espresso makers.  I am no barista by any means but even I was able to figure out how to froth milk and tamp grounds just by following what was in the book provided.  The first time took me 15 minutes but I can see how once I get it down it will only be a minute or 2.