We have had Dimplex products in the past and liked them. This model provides a very realistic looking fire, and I wanted the ambience of a fire , so did not worry about the 1500w used by the heating elements. The insert would get a 5 star rating for looks, but the remote is absurd--one has to be DIRECTLY IN FRONT OF THE TINY EYE ON THE LEG ON BOTTOM OF THE RACK. iF YOU ARE EVEN A FOOT TO THE LEFT OR RIGHT OF THAT MAGIC SPOT, THE FIREPLACE WILL NOT TURN ON. This means that, if a person is across the room, that person must get up out of the chair, walk over to the fireplace, and aim directly at the tiny electronic eye. In NO WAY is this the way a remote should be designed. My two other Dimplexes, far less expensive, have sensible remotes that will work within any reasonable distance. Had I know this would come with such an inferior remote, I would not have bought the insert. I recommend against the whole thing just because of this callous disregard for the customer's convenience.