We purchased an open box bench.  We received a bench that was not in the best of shape.  It looked like the previous owner had used it for 90 days or more.  The bench legs were falling apart and looked as if they had been ripped off the seat.  However, my husband was able to do magic on the bench and we now have a very solid shower bench! The reason I gave it a 3 star is because I love the way the bench looks in our wet room!