THE CHAIR WAS PERFECT!!!!  IT HELPS MY HUSHBAND OUT OF THE CHAIR VERY EASILY AFTER HIS MAJOR SURGERY AND VERY EASY TO PUT TOGETHER. THE MASSAGE AND HEATING ARE AND EXTRA PERK.  I GAVE THE  CHAIR  4  BECAUSE THEY DELIVERED THE CHAIR ON A RAINING DAY AND DID NOT INFORM ME THEY WERE OUTSIDE IN THE DRIVEWAY SO THE BOXES WERE SATURATED