We had the exact same model in our prior house and it was great, never had any issues with performance or taste of the water. Bought for new house, had it installed and could never get the plastic taste to go away. We have run hot water through it many times. Unplugged it and are not even using it. Need to pull it out and return it but just haven't gotten around to it. I don't know if it's cheaper parts than 5 years ago when we bought the last one or what, but it's disappointing.