I bought my first one almost a year ago, it started leaking after some months of regular  use. I took it back to the store I had bought it, just a few weeks ago. They exchanged it for a new one and it works great! We like it very much, but sadly this morning my son had and accident with it and the glass carafe (Part # CM5000-01) slid out of the base and broke into pieces, so sad... I seem not to be able to fine this part anywhere, can you please help me find it. Thank you!