This couch looks great in my living room. The charcoal color makes the rest of the room pop. Couch is firm but comfortable; the velvet is super soft!  The seats are deep enough to sit /lounge comfortably, and I'm able to lay on the chaise section with room to spare if my back is positioned at the back of the couch. My only complaints are that the back cushions are velcroed to the frame (they make a noise sometimes), and because the reversible chaise rest is not attached to the couch, the chaise cushion does need to be re-positioned after you get up. All the couch cushions extend further out from the bottom frame, so if you don't like that look, take note.