Update - they sent updated parts within a week. Chair is perfect. 

Received the moon grey. Looks super premium and looks like it'll be very comfortable. But there was unfortunately a gash on the side of the leather back when I received the product. I wanted to test out my new chair, but couldn't b/c I had to order a new part. 

Hopefully the part comes in soon. Will update this if/when I receive the part so that I can use my new chair.