My wife and I both liked the look and functionality of these chairs.  However, it took multiple replacements to get the 2 acceptable chairs.  The vendor used an instore cardboard box for cross-country shipping from CA to NJ.  The box for the first shipment was totally destroyed and was fully taped-up during shipping.  We received 2 chair left sides only (1 of which was damaged), 3 of 4 cushions, 1 of 2 bags of screws along with 2 swivel mechanisms.  The replacement came with 1 of 2 chairs being damaged in a similar flimsy box from CA.  A 3rd shipment of a single chair from Texas in a better shipping arrived in OK condition.  If we didn't like the look of these outdoor wicker chairs, we wouldn't have made 3 attempts.  Wayfair did try to satisfy us.  But, they need to speak to this vendor and tell them to use a sturdier shipping box to insure that their product arrives in better condition on the first try.