The pictures online make it look charcoal gray. This is more of a silvery blue gray which came as a surprise to me. It is very firm and there is not much back support. Don’t purchase this sofa if you’re planning on using it to lounge around on. This is more of a piece for a formal room that isn’t used much. This is what I bought it for, so I can’t complain about that. My only major complaint is the color difference.