I am so pleased with my new purchase!  I put it together by myself over 2 days (I'm 74 and my back isn't what it used to be).  I thought I was missing some parts about 8 p.m. so I dashed off a note to the manufacturer (California time) and received an immediate response from Mike (Minnesota time) saying he would Fedex the parts in the a.m.  I later realized the part was there and sent another note.  He answered saying he was there to help.  Now I have a beautiful bed for my grandson when he visits.  Happy Nana!