This couch arrived in perfect condition and is the perfect size loveseat for our 450sqft studio. Set up was just okay - it's not entirely clear where each leg screws into the bottom of the seat but was totally fine once we used trial and error to get them correct. The back of the seat slides in between the arms of the couch and putting it together required two people to get it to fit properly- it didn't slide into the track properly the first time and popped out of place once we sat on it. Once corrected the seat works fine. Is very firm but with accent pillows is comfortable.