I was hesitant to buy this couch but am so glad I did. Well constructed and the people delivering were fast and efficient, definitely worth the 9.99 to have someone bring it inside. Picture without pillows is straight out of packaging and assembled. Photos are true to color in indoor lighting and couch is a lighter gray in natural lighting. This couch is SOFT and you sink right in. Not for you if you want a firm couch for entertaining, but if you want a couch to dog pile on with family and enjoy a movie, this is perfect. Im happy with my purchase.