The quality is ok - you get what you pay for; at least it looks nice and takes away the entryway shoe clutter. The main reason it's going down to 3 stars is because during the last step, when screwing in the remaining screws for the wall anchor strap as per the instructions, the screws were too long as went though the wood. This is on the top where it is visible. We used the exact screws we were instructed to. The company should have provided shorter screws so it wouldn't go all the way through when tightening.