I ordered 3 sets; 2 sets of black/white, and 1 set of black/red.  The looks and quality were as expected for the price.  The black/red set had two issues.  The first issue was that there were only 3 salad plates instead of four.  The second issue was that the black/red salad plates were noticeably smaller than the corresponding black/white salad plates. I contacted Wayfair regarding the missing salad plate; their response was immediate; since they did not have a single salad plate, they sent an entire replacement set of the black/red dinnerware.  The replacement was received within a couple days.  What is interesting is that the 4 salad plates in the replacement set ARE the same size as the black/white sets. Happy with the product, and very pleased with Wayfair.