the first chair i received had permanent black markings in three places on the seat tried everything to get it out nothing worked. called wayfair i had waited two months to get the chair was so disappointed why would anybody want to mark up a chair like that. chair is a hot item and sells out quick. they told me they would send out another chair would be the end of sept just got it this past friday with no markings on it. such a beautiful chair for someone to destroy. anyway wayfair made it right. i hate i cant shop there anymore they no longer have the credit card. been with them for years so thanks for the good service i received for those years will miss you. sorry i dont have major credit cards.