I bought this chair, it was a returned item so it was discounted. I was looking for a tall chair and this seemed to fit the bill. I was not disappointed. This chair is perfect for me. I have had to have chairs raised since my sepsis as it is difficult to get in and out of low chairs. It's so soft to touch, i keep stroking the chair as i walk by. Also, even though it was a returned product, i couldn't see anything wrong with this chair at all. The delivery was quick, shopping on the site was straightforward. 2 thumbs up!