Rug was okay. It came folded and not rolled and has a lot of bumps in it. With that said, I give Wayfair zero stars for their customer service. FedEx refused to deliver the rug to my apartment. Instead delivered to the Apartment hub even through it was noted on the FedEx slip to deliver to apartment. Wayfair would not help me get FedEx to deliver to my address. They said to talk to FedEx and FedEx said talk to Wayfair. Same thing happened when I ordered a bed from Wayfair but I was able to eventually get it here. Wayfair just lost me as a customer.