I really love this chair.  However, it came broken.  Not just a little broken, but completely destroyed.  Wayfair was unable to replace it, since it was out of stock at the time, so they gave me my money back.  I was able to glue it back together, and while it looks a little rough, it's a free chair in the style I wanted.  There was also an issue with one of the holes.  It wasn't drilled all the way through, so I had to get out a drill and fix that.  It is a bit of a risk to order this, as there were other reviews from people who also received it broken.  If you do luck out and receive it intact, it's a lovely chair.  Very comfy.  Customer service was also very easy to work with to get the issue resolved.