We ordered two sets of these chairs.  Beautiful quality, sturdy chairs.  They matched perfectly with the table we already had.  The only problem was that the lower rungs on two of the chairs did not line up right so they were slanted.  Therefore, the legs did not fit into the seat appropriately.  I spoke with the representative at Wayfair and couldn't believe that she offered to ship me another set of chairs at no cost and did not need to return the defective ones.  Great service, fast shipping and would definitely do business with them again.  They definitely value the customer.  Thank you.