Really wanted this to be great. Unfort it’s terrible quality. It has dings all over the place. I called customer service and they said the manufacturer can’t replace any of the parts and they can offer 15 off. What a joke. For the money they should offer replacement parts. Also, they expect us to bring it down to mail it back. It’s on the 2nd floor of the house and this thing is heavy. They should offer for someone to pick it up. I am a new mom, this is the last thing i want to worry about. Wayfair customer service wouldn’t do anything for the inconvenience at all. I am shocked at how bad the customer service is. I always buy stuff from wayfair and had lots of issues that were always resolved. Not anymore.