I have absolutely zero complaints about this twin bed. The first one they sent did not have the hardware in it, so they ended up sending the hardware a bit later. Even with the hardware coming late, it’s still was delivered super quickly! The bed is really good quality and is incredibly easy to put together. I was really pleasantly surprised by how high-quality the material is. Also, this took me less than 20 minutes to put together which was a big plus! The instructions were really well done. Also, whoever packed the bed did a great job as no pieces were damaged at all. The kids love it. I’m super happy!!