We love the look, ordered 2, but have had issues with synching the remotes and found that one of the ceiling fan's lights did not work with the synching.  When taking a bulb out of one fan and putting it in the other, we (4 hours of an electrician) were able to get them to respond to the remote, had to request new bulbs.   There is no manual operation available with these fans. Customer service was good. Wayfair's customer service was great also.  It was a commercial application, so a single fan in a home may not have these issues.