Beautiful bedframe. However, it broke within about 3 months of ordering. Follow-up customer service was exceptionally poor.

The crossbar that supports the midline of the bed had pieces that fell off. Upon calling to replace these, I was excited that they would send over a full replacement. However, only 1 box showed up, missing the pieces required to rebuild the bedframe. Calling to get the proper pieces, I was given a shipping estimate of 3 weeks. I called to attempt to expedite this, and was assured a manager would follow up by phone. 3 weeks have passed with an assembly line of unmade bedframe components in my room, and without a call from their customer service team. Purchase with caution