This is a good looking bench, is very solid and soft to sit on. I bought two for the odd areas on either side of my living room fireplace. One came in perfect condition and just had to have the little feet put on and I added pads on the bottoms of the feet so it wouldn’t scratch my wood floors. The other one had no screws in one of the hinges so when we opened it, the lid fell half off and we were afraid we had bent the strut that holds it open. My husband had to dig up some small screws and screw the hinge to the inside of the bench. This seems a common complaint and why the manufacturer hasn’t addressed it, I don’t know, but it would seem that Overstock should get after them if many people have the same problem.