I ordered this chandelier in purple and I was so excited to hang this chandelier in my daughters aqua and purple room. When it arrived I was so disappointed that the color was actually not purple, but more of a pink fuschia color.  The chandelier itself was really pretty though.  
I went to try and exchange it, only to find out that the chandelier is actually non-returnable.  I had ordered this on my phone via the mobile version of Wayfair and it did not say ANYWHERE that it was non-returnable.  After a very lengthy conversation with a very patient customer sales rep at 11:00 on a Saturday night, he researched and found that there is no indication on the mobile version that says non-returnable, however, on the desk-top/full-site version it does indeed say that. He was nice enough to speak to a supervisor and fight for me to get a refund.  Wayfair ended up giving me "store credit" which was fine since I would be making other purchases.