Just got this fan three days ago. Off to a good start: all of the pieces were included for the 52” fan and were well packaged. An awesome feature of this fan is the blades come in two colors — a gray wood tone or the flip side is a dark brown wood tone. I selected the cool gray option. All of the fan hardware is a brushed nickel finish. The fan also includes a large clear bowl light and a bonus LED lightbulb. 
At first glance, the instructions looked straightforward. However, since we had never done this type of install before we watched a You Tube video before we turned off the power. This is definitely a two-person job and took a little more than an hour. 
We installed the fan in our open concept living room. It looks great and really cools things down nicely. Would definitely recommend this fan to others!