I was very excited to order these stools but was disappointed that with packaging one came with a puncture through the center of the seat. I notified Wayfair customer surface and was told that they couldn't exchange for an intact item since it was a clearance item. I could understand if it was listed as used and take "as is" but when you buy a new item on sale you expect to get an intact item. Incredibly annoying that I was unable to get an item without puncture holes in it.