To be fair - shipment and handling from Wayfair was nice and prompt. As far as for the bookcase itself ... it was an absolute disappointment. Small, shallow, fixed (not adjustable) shelves, screws on the sides are fully visible... I purchased it for my little girl's books (she is 4) and the bookcase barely managed to fit them all. The only reason I keep it is that I could not find anything (in this price range) in beech color and the return would probably cost me half of the price. Otherwise, I purchased similar looking bookcase of MUCH better quality (bigger, adjustable shelfs, no visible screws) from Walmart for my son's room for almost half of the price