The ordering was a breeze as always. The shipping was free which is awesome! AND it showed up a day early! There were a couple of very minor nicks in the wood; barely noticeable. This was a $200 item, so it doesn't look like an expensive piece of furniture, however, it looks very nice where we have it, and the items we put on it make it look pretty amazing. We put some vintage items which include old record albums. If you're not good at "reading" instructions without actual written instructions, you may have an issue; it's all just pictures. If you're unfamiliar with how this type of furniture is assembled, you may have a couple of problems. I was able to put it together by myself in about 1 1/2 hours, but I like to take my time, pull everything out and separate it so I don't lose anything. They packaged everything very nicely, and it was easy to organize. I used a power drill to screw most of the parts, but be careful as not to over tighten and split the wood.