I have to say, when a compliment is due, I do it.  This was the first time I ordered from Wayfair, and I'll admit, I was a bit apprehensive about choosing something without seeing it personally.   I ordered this rug and saw that the delivery date was going to be right in the middle of a torrential rain storm.  I contacted Wayfair, and their customer service rep called FedEx and changed my order to the next day.  She went above and beyond her call of duty.  I was very pleased with the quality of the area rug, and it looks wonderful on top of my new laminate floor.  The colors match perfectly to enhance my living room.  Thank you so much.  You now have a loyal customer.