We received the cardboard box with only a small dent on the lower side of the box.  But when unpacking the box, one of the two cardboard rails was crushed. Two legs of the chair are loose; one in the crushed rail and one in the good rail.  It appears that the two legs were broken during your packing process.  But I am sure you can figure that out.  I would say the cardboard box protection is insufficient.  (The packing on our last purchase was excellent, in comparison.)
As your office has been closed, since we unpacked the chair, we are waiting until Monday to call and be clear about how to repack and ship this damaged chair back for a return.
Are you open on MLK Day?

Pros: Nice lookin chair
Cons: two legs broken, Also, minor fabric wrinkle on top left front side of back.