I was so hesitant to buy an area rug online, but wayfair is the best at customer service, so I took a chance. I got the 6' x 9' rug for a room that functions as a playroom for grandkids (wanted to protect the wood floor and be more comfy while ON the floor) and as my workout room and as my dogs' room at night.  The colors are perfect and the rug is actually very soft to the touch.  I'm awaiting a rug pad, but it's already protecting my floor and much better to "play" on.  Pile is very low which is what I wanted b/c of dogs, and I didn't want a thick rug b/c of kids tripping.  The packaging was amazing, and it has already flattened out on the corners.  Yes there was a slight odor, but it's already dissipated.  It's supposed to be durable and stain-resistant, but can't vouch for that yet. Very happy with the purchase, as I have been with everything I've every purchased from Wayfair.