I could not wait to get these beautiful pillows and when they arrived the box was crushed someone had taken a box cutter I’m thinking UPS or FedEx and cut the box so the pillow  was sliced almost in half plus the box was open and the tape was all scrunched up and pulled to one side and there was also a permanent thick black magic marker mark  around the other pillow from side to side 
so I could not use either side of it .
I was so disappointed but I must say Customer Service 
was wonderful . And patient and understood my frustration. I would recommend this company to anyone due to customer 
service..