Im obsessed with my new rug. Its everything and more that I hoped for in a rug. Pics dont do it justice.  Sure...theres a little bump in the corner but Im sure after time it will settle down. Ive heard of using ice but I dont want anything on it at the moment. It has the feeling and the thickness(not too thick) of an expensive retail rug but at literally a 14 of the cost. I did buy the 5 year insurance because if one thing happens to this beauty, I want to know Im covered and able to replace her immediately.  I really, really love this rug.