I am very pleased with this chair and I am proud to admit that I put it together all by myself! If you order this chair, you will find all of the components hidden in the zipper compartment inside the seat. I am quite picky when it comes to quality and have found no flaws in this fabrication. It is quite firm although still comfortable. I placed an accent pillow for added comfort  and what I do not like about using it is that it covers up the nice cut out design.