The first unit I received was boxed and secure but the quality of the unit craftsmanship was poor.  I took pictures and sent them to my customer care specialist.  They made it right!  I promptly received the second unit and it met expectations.  Had I received the second unit first I would have been five star pleased.
Dealing with the Wayfair people from purchase through final delivery was a pleasure.

Pros: Happy with the unit
Cons: It took two units to make it right.