Cost efficient, quick delivery, very kind customer service. Only problem that was encountered was that there was no designated spot to put my apartment number while entering my address and this delayed my delivery date. For next time, I was told to put my “unit _” in the “second address” option while adding delivery address...just a little heads up to apartment renters! Echo loves her tree already and it’s only been assembled for 5 minutes. She’s still learning the agility aspect of climbing the huge tower, but will be a pro in no time! Thanks Wayfair!!