I only opened one box so far (ordered 2) and it is beautiful. The color is exactly like the picture the seat is firm but not a brick at all. The fabric is soft and well made which is what I wanted for my living room and I'm doing corner by corner. My son is 6"4 and he sat comfortably in it and it was him that gave me the thumbs up. So far so good. Delivery was fast and boxes were in excellent condition unlike overstock.