Received this toaster several days ago and I am thrilled with it!  Simple controls that guide you to a perfect slice of toast! It had a slide out tray on the bottom that catches the crumbs so there is no shaking the toaster to clean it out!
I had perfect toast the first time I used it and have used it for bagels and English muffins since. (muffins take a little higher/longer setting)
I especially like the lift feature that brings the toast up higher so you don't burn your fingers!
Stylish in appearance... no need to hide it away in a cabinet!