It arrived intact, a day early and very well packaged in 3 boxes that were manageable to move.  Assembly was a bit tricky.  We were missing three 4.25” bolts and the hardware stores didn't carry that size.  But customer service had them fedex’d to us within four days. It was a pleasant surprise that the tall support legs are actually two legs that can separate to use the frame as a normal low bed instead of as a loft if desired.  Very happy with the final product.  Having two pieces running across the back leg support system adds a lot of stability, which seemed a concern for sets with only one board.  The ladder is angled, as are the steps so no discomfort or added difficulty climbing.  Very happy with this bed, would purchase again.