I heard so many things about how great Cuisinart coffee makers and the first time I let myself pay more money than I was comfortable for a coffee maker. I get it and half the function buttons don’t work. I didn’t bother to call or return the item to Wayfair because this was the 2nd time I have regretted getting an appliance from Wayfair that was rated an almost 5 star that ended up being a 1 star. I instead called the manufacturer and was disconnected three times before speaking with Tina customer service who was able to kindly send me a return label and would have it replaced. Don’t buy this product