When the box arrived, it was suggested I send it back because of the extreme damage to the carton. The top half of the box was completely torn in half and the Post Office had to clear-wrap over half of it all the way around!  It was extremely heavy.  However...there was very minor damage to one piece and all the parts were there.  I am a great-grandmother and I assembled it myself.  Grandson said it would have gone more quickly if I had a power drill as there are lots if screws in the drawers.  I am extremely happy with the product. The directions were clear and if followed, exactly, all parts fit perfectly. Nice hardware and very nice quality all the way around.