I purchased this washing machine a few years ago, and unfortunately, it has not met my expectations. The machine frequently experiences unbalanced loads, resulting in extended cycle times and repeated interruptions. Additionally, water continuously runs during the spin cycle, even after the machine indicates an unbalanced load. This issue necessitates manual intervention to prevent the machine from transitioning from a spin-only cycle to a regular cycle, leading to excessive water and electricity consumption. Consequently, I have resorted to using a laundromat until I can obtain a replacement machine. Based on this experience, I respectfully suggest that Samsung focus primarily on electronics, as appliances do not appear to be their area of expertise.