Very surprised in how they arrived and the final outcome. These pillows are great sleep very cool and the perfect support. I have had the same memory foam contour pillow for years now and took it with me everywhere on vacations etc. Couldn't sleep without it but it was time to find another pillow. After reading and comparing I decided to try these pillows I am very pleased with my decision. I had originally thought they were going to be to firm but decided to give it a try the first night anyway with my trusted old pillow beside the bed. Well I never have had to change it out and it's been over a week now. Sleeping great well rested not hot and no head or neck ache in the morning. Definatley would recommend.