So far this fridge has been amazing. Hard to believe the space in this thing! My last fridge was a side by side same capacity and also counter depth however some how this fridge and freezer accommodate everything so much better! The ice is nice and soft and has a nice consistency, and the filter seems great because the water and ice have no aftertaste which it had on my previous fridge. The flex zone is pretty amazing, you can pretty much adjust to your liking and make it so nothing moves in the drawer. All the shelves adjust nicely making it easy for your taller items to fit as well. My one "wish" would be for a larger capacity ice bin. Overall in my days of using it I have enjoyed it very much and have recommended samsung to family!